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Admissions Host

3 months ago

Sydney, New South Wales, Australia SEA LIFE Full time

Admissions Host
SEA LIFE Sydney, 1-5 Wheat Rd; Darling Harbour
Sydney, NSW, 2000
Australia

Are you looking to advance your career with one of the leading global companies in visitor entertainment? Are you passionate about providing incredible and memorable guest experiences? Would you like to work for one of the leading global companies in visitor entertainment?


We currently have a fantastic opportunity to join our team for the upcoming Easter Period as a Casual Admissions Host for our Darling Harbour Attractions.


As we gear up for Easter, we are seeking individuals with full availability during the NSW School Holiday period, including public holidays, weekdays, and weekends.


In addition, there is also the opportunity for exceptional individuals to join our team year-round at the conclusion of the holidays.


About the Role

Reporting to the Admissions Assistant Manager, you will be responsible for delivering high-quality service with guest satisfaction as the focus.

Our Admissions Hosts are the face of our business and the first point of contact when our guests visit our amazing Darling Harbour attractions.


Your duties include, but are not limited to:
Greeting all guests warmly and with a smile.
Providing them with the best possible deals on tickets and experiences.
Crowd management in both indoor and outdoor setting exposed to weather conditions.
Checking tickets and getting guests excited to enter our attractions.

Acting as an ambassador not only for the Merlin attractions but also for the city as a whole, helping guests with questions related to all things Sydney.

Our Admissions Hosts also support Merlin's health and safety measures, which include monitoring social distancing and building capacities.

About You
To excel in this role, you should ideally have strong communication skills and experience in customer service. A passion for working in the tourism/attraction industry is essential.

You should also have:
A fun, dynamic, and friendly personality.
Self-motivation, with the ability to work independently or as part of a team.
A desire to work in fast-paced environments.

Benefits:

Corporate benefits, including access to all our attractions worldwide.
Domestic and global opportunities to develop and advance your skills and career in tourism and attractions.

Additional leave (including birthday and well-being) and 3 volunteer days to give back to a social cause you care about.

Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
Being part of a business built on fun.

About Us:


Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play.

We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.


We're the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.


Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources.

We strive to achieve this goal through our 3 charities:
Merlins Magic Wand, the SEA LIFE Trust, and the WILD LIFE Conservation Fund.

So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do - then we want to hear from you

Everyone Matters at Merlin.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too.

We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together.

Because at Merlin, everyone matters

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation.

Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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