Product Manager, Merchant Services Partner Program

2 weeks ago

Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time

Work type:
Permanent Full time

Region:
VIC- Melbourne CBD

  • Bring your passion for product management to this exciting role
  • Be supported to grow your career at NAB
  • Make a genuine difference through the work you do for our customers and peers

It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.
Your job is just one part of your life.

When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return.

You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.

The role:


As our new
Product Manager, Merchant Services Partner Program, Payment Facilitators and Marketplaces, you will join a high-performance team and actively contribute to the shaping of our vision for the Card Not Present product portfolio.

If you have never heard of a PayFac nor know what a Marketplace is in relation to third party agents within the payment's ecosystem, then this might not be the role for you.

If you have, then in this role you will define and manage a roadmap of business outcomes, manage a prioritised backlog of work and own business delivery of outcomes related to these types of merchant entities.

You will support the Head of Card Not Present, Merchant Products with growth and efficiency opportunities.

Some key responsibilities include, but are not limited to:

  • Manage product roadmap and collaborate with delivery teams to support product development and management
  • Evaluate and assess risk appetite across the portfolio
  • Annual product reviews and maintenance of product register, policies, process oversight and manuals to ensure products are fit for purpose
  • Ensure products meet Card Scheme and regulatory requirements
  • Monitor, escalate and support remediation for product related issues. Oversee and track the accuracy of product variations and risk reviews to ensure product compliance
  • Review and assess customer contracts for accuracy and appropriateness.

What you will bring to this role:

  • Previous experience in payments in a product management role


 Product Management experience
  • Manage product lifecycle, develop concepts, translate to technical build and implement change initiatives
  • Analytical and problem solving skills
  • Ability to collect, synthesize and analyse complex data and situations to identify insights and opportunities
  • Exposure to International and Domestic Card Schemes


 Change experience
  • Experience delivering change, especially change involving risk, regulatory, customer and technology
  • Strategic thinking and concept development
  • Ability to think laterally and develop commercial business cases and delivery initiatives


 Stakeholder management
  • Ability to engage with and influence senior stakeholders.
Does this sound like the role for you?

A diverse and inclusive workplace works better for everyone.
At NAB, we're intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It's a huge part of what makes NAB such a special place to be.

More focus on you
We're committed to delivering a positive experience for our colleagues and a workplace you can be proud of.

We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits.

We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities.

For more information, please click here

Join NAB
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

To be eligible to apply, you must have Australian or New Zealand citizenship or Australian permanent residency status.

  • Finance Partner Merchant Services

    2 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Finance Partner Merchant ServicesFinance Partner Merchant ServicesJob no: 794105Business unit: FinancePrimary position location: 395 Bourke St, Melbourne, VICWork type: Permanent Full timeRegion: VIC- Melbourne CBD- Be a member of the Finance Partnering team supporting Merchant Services within Business and Private Banking:- We've got excellent leaders...

  • Finance Partner Merchant Services

    2 weeks ago

    Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeRegion: VIC- Melbourne CBD- Be a member of the Finance Partnering team supporting Merchant Services within Business and Private Banking:- We've got excellent leaders providing strong perspectives on why we're here:- Recognised as a top 2 employer on the 2024 LinkedIn Top Companies list to grow your career.The role and team:...

  • Finance Partner, Merchant Services

    2 weeks ago

    Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeLocation: VIC- Melbourne CBD- You'll have our support to develop, and our encouragement to explore:- Be rewarded and recognised for the value you bring:- Make a genuine difference through the work you do.It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.Your job...

  • Finance Partner Merchant Services

    2 weeks ago

    Melbourne, Victoria, Australia NAB Full time

    Be a member of the Finance Partnering team supporting Merchant Services within Business and Private Banking.We've got excellent leaders providing strong perspectives on why we're here.Recognised as a top 2 employer on the 2024 Linked In Top Companies list to grow your career.The role and team: Provide commercial financial leadership, guidance and support to...

  • Head of Merchant Acceptance

    2 weeks ago

    Melbourne, Victoria, Australia WEX, Inc. Full time

    Head of Merchant AcceptanceHead Of Merchant Acceptance - Mobility APACAbout WEXWEX is a global commerce platform that helps businesses solve their operational complexities like employee benefits, managing and mobilising fleets, and streamlining payments.While these complexities may keep our customers up at night, they are why we get out of bed in the...

  • Manager, Merchants

    2 weeks ago

    Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeLocation: VIC- Melbourne CBD- Elevate your career & showcase your Leadership capability:Have a BIG impact on the value that reaches our Small Business customers:- Excel in a role where your passion to deliver is respected & rewardedBusiness Care provides a comprehensive service experience covering Servicing, Merchant Services,...

  • Head of Product Ownership

    2 weeks ago

    Melbourne City Centre, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeRegion: VIC- Melbourne CBD Lead the Merchant Product transformation Be supported to grow your career at NAB Make a genuine difference through the work you do for our customers and peersIt's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.Your job is just one part of...

  • Finance Partner Merchant Services

    2 weeks ago

    Melbourne, Victoria, Australia NAB Full time

    The role and team:Provide financial leadership and support to the business, including planning, control, forecasting, reporting, analysis, and advisory services.Assist in translating the Merchant strategy into an effective plan.Guide the leadership team in developing and delivering objectives and initiatives.Collaborate with the Finance Leadership team to...

  • Finance Partner Business Lending and Merchant

    2 weeks ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    Finance Partner Business Lending and Merchant ServicesFinance Partner Business Lending and Merchant ServicesJob no: 794065Business unit: FinancePrimary position location: 395 Bourke St, Melbourne, VICWork type: Permanent Full timeRegion:Remote: Work Anywhere- Be a member of the Finance Partner team supporting Business and Private Banking:- Opportunity to...

  • Manager/consultant, Merchant Pricing and Portfolio

    2 weeks ago

    Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeRegion: Remote: Work AnywhereIt's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have...

  • Merchant Premium Solutions Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Worldline Full time

    The Opportunity The Merchant Premium Solutions Specialist willprovide complete service and processing support for all internal and external Merchant Services customers, including telephone enquiries, email requests and account maintenance Key Responsibilities Perform and assure the proper quality of all supported contract types Handle Overdue Cash...

  • Commodity Merchant

    2 weeks ago

    Melbourne, Victoria, Australia Rimfire Resources Full time

    Melbourne Soft Commodities Leading Australian BrandThe CompanyOur client is a leading provider of premium quality animal nutrition products and is a leading Australian Agribusiness brand. They have continued to grow and develop products across a range of species and markets and are widely regarded as the leading provider domestically. As a result of this...

  • Associate Manager, Drive Partner Integrations

    2 weeks ago

    Melbourne, Victoria, Australia Doordash Full time

    About the Team At DoorDash, we believe that our Merchants are the driving force behind our marketplace. Our Partner Integrations team is dedicated to their success, working to build cutting-edge technology services that empower merchants to grow their businesses seamlessly. With our API Platform, we manage orders, stores, and menu data in real time, serving...

  • Merchant Premium Solutions Specialist

    1 month ago

    Melbourne, Victoria, Australia Worldline Full time

    Title: Merchant Premium Solutions SpecialistANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology...

  • Merchant Premium Solutions Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Worldline Full time

    Title: Merchant Premium Solutions SpecialistANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology...

  • Merchant Premium Solutions Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Worldline Full time

    Title: Merchant Premium Solutions SpecialistANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline.We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology...

  • Merchant Premium Solutions Specialist

    2 weeks ago

    Melbourne, Victoria, Australia worldline Full time

    ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline. We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology platform to enable an exciting roadmap of...

  • Merchant Premium Solutions Specialist

    1 month ago

    Melbourne, Victoria, Australia worldline Full time

    ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline. We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology platform to enable an exciting roadmap of...

  • Merchant Premium Solutions Specialist

    4 weeks ago

    Melbourne, Victoria, Australia worldline Full time

    ANZ Worldline Payment Solutions is a joint venture between ANZ Banking Group and Europe's leading payment technology company, Worldline. We launched in Australia in early 2022, providing in-store and ecommerce payment solutions to around 60,000 Australian businesses. Since then we've built a new modern technology platform to enable an exciting roadmap of...

  • Senior Product Manager

    2 weeks ago

    Melbourne, Victoria, Australia Littlepay Limited Full time

    We're Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and more recently, Australia.Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device.Processing over 100 million transactions in 13 countries and continuing to expand globally,...