D365 CRM Technical Lead

1 week ago

Brisbane, Queensland, Australia Avanade Full time

CRM Technical Lead

Leading organisations – corporations, non-profits, government departments, look to Avanade to help them make the most of their investment in Microsoft and to push the boundaries of digital innovation. The result? Interesting work that is well supported, always evolving and sure to keep you engaged and interested. Together we go beyond.

As a CRM Technical Lead, you utilise your in-depth technical knowledge of the Dynamics 365 and the Power Platform to solve complex business problems. You will be primarily focused on leveraging your experience to design and implement Dynamics 365 CE and Power Platform solutions on complex projects in medium to large enterprises.

Your technical skills:

Advanced understanding of common Industry standard business practices supported by Dynamics 365 and the Power Platform.

Deep experience in Dynamics 365 CE (i.e. Sales, Customer Service, Field Service, Marketing), Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Dataverse.

Deep experience with configuration and customisation of Dynamics 365 and the Power Platform (Plugins, JavaScript, Logic Apps, Azure Functions), Web API, Web Services, Azure Service Bus and SSIS.

Experience building PowerApps Component Framework (PCF) controls.

Experience implementing Azure DevOps with Dynamics 365 for CI/CD.

Exposure to Azure Cognitive Services and RPA and Integration with Dynamics 365.

A solid understanding of relational database concepts.

Experience working in both Agile and Waterfall delivery models.

About youYou are seen as a technology expert within the Dynamics 365 community and you routinely share your knowledge on bleeding edge topics in community and internal events. You must be a PR or Australian Citizen due to client requirementsYou are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organisations forward through innovation. You have client management skills and the ability to work with customers to develop and manage an action plan. Consulting experience working with external clients. Experience working with global/offshore teams on CRM technology implementation and maintenance projects. Excellent interpersonal, presentation and communication skills

Contribute across all phases of Avanade projects (Discovery, Envision & Prepare, Construct & Evolve, Accept & Release)

Leverage your technical expertise to Design and Implement enterprise grade Microsoft Dynamics 365 and Power Platform solutions

Lead development teams (both onshore and offshore), taking ownership of solution quality and driving best practice development approaches

Provide direction to technical team members, such as developers, test leads, and release managers concerning solution design and approach

Research customer issues that may be non-standard to offer solutions

Own the project's technical design and solution development

Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery

Assist in sales activities and planning as required

Travel as needed. You will be required to travel based on Project requirements.

Contribute to the Customer Engagement Practice through knowledge sharing, and by mentoring and supporting less experienced colleagues

Enjoy your career Some of the best things about working at Avanade Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications) Real-time access to technical and skilled resources globally Dedicated career advisor to encourage your growth Engaged and helpful coworkers genuinely interested in you

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