IT Systems Delivery Manager

2 weeks ago

Sydney, New South Wales, Australia laing O'Rourke Full time

About Select Plant Australia

Select Plant Australia is one of the largest Specialist Plant Hire service providers in Australia, playing an integral role in the delivery of a wide variety of innovative, high-quality construction projects as part of the Laing O'Rourke Group. Our primary driver is to guarantee the provision of the highest quality plant and associated services to Laing O'Rourke construction projects and the wider market.

Select Plant Australia provides a full service offering through its seven major categories: Cranes and Lifting Solutions, General Plant, Heavy Plant, Site Solutions (Buildings and Accommodation), Specialist Rail, Sustainability and Innovation, and Vehicles.

As Laing O'Rourke has grown into a $6 billion engineering enterprise dedicated to challenging and changing the face of construction worldwide, Select Plant Australia has mirrored the growth of the parent company, servicing a larger portfolio of projects, both in numbers and complexity. Select Plant Australia is the only total solutions provider within the plant industry and continues to grow and maintain one of the broadest plant ranges and capabilities within its global markets.

About the role

We are currently seeking a experienced IT Service Delivery Manager to join Select Plant Australia in Sydney. This permanent role offers great career prospects with one of the largest specialist plant hire businesses in Australia.

This role suits a hands-on IT allrounder with a start-up mentality. You will work with a small team of business systems support specialists to support Select's users of business systems with queries, training and issue resolution, while effectively communicating issues, resolutions and changes to management and across the business.

Key responsibilities

  • Ensure Select users are capable and competent in the use of all business systems through the provision of training, documentation and competency tracking.
  • Resolve systems issues in a timely and effective manner, working collaboratively with corporate IT to escalate issues for resolution by application specialists or with system vendors.
  • Maintain clear and effective communication with business stakeholders in relation to issue resolution, change management and capability tracking.
  • Effectively communicate business and technical requirements to a broad range of stakeholders.
  • Identify opportunities to enhance business operations through the adoption of additional system features, enhanced training or changes to business processes.
  • Maintain success metrics to monitor and communicate the performance of business systems and support desk resource planning.
  • Ensure new vendor compliance with the relevant LOR Group IT policies and are integrated through the IT governance framework.
  • Be familiar with the terms of negotiated enterprise and service level agreements, and ensure they are upheld. Ensure pricing and issue resolution are compliant with agreed terms of service.
  • Generate detailed functional requirements to support systems procurement activities.
  • Provide input to the development of enterprise agreements and service level agreements with strategic systems vendors.

About you

  • 5+ years of IT systems support or application support specialist in a finance, enterprise resourcing, or field services platform.
  • Preferred experience in a construction or construction-equipment organization
  • Experience with COINS, MS Power Platform looked on favourably.
  • Strong project manager with effective time management

Skills & Abilities

  • Leadership skills, coaching, training and mentoring others
  • Strategic planning, organisational change management
  • Communication and negotiation, effective decision making.
  • Analytical with a problem solving mentality
  • Effective manager of administrative roles

Benefits

We work hard to create an environment that brings out the best in our people. We believe in building careers through providing a safe, connected and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised learning and development programs, a mental health and wellbeing program, industry leading paid parental leave policy, an additional purchased leave option and coaching programs for staff on parental leave.

Diversity & Inclusion

We are committed to building a workforce that reflects the diverse society in which we live and work. Laing O'Rourke is proud to hold the Workplace Gender Equality Agency (WGEA) Citation - Employer of Choice for Gender Equality.

Laing O'Rourke actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds. Download our Stretch Reconciliation Action Plan at

Applications from recruitment agencies will not be considered.

  • Delivery Manager

    2 weeks ago

    Sydney, New South Wales, Australia Epam Systems Full time

    As a Delivery Manager at our company, you will be part of an innovative cross-functional team involved in a strategic initiative for transforming and migrating our application portfolio. Your main goal is to work closely with both R&D and IT stakeholders, playing a key role in developing solutions for our client's cloud environment.This role involves...

  • Delivery Manager

    2 weeks ago

    Sydney, New South Wales, Australia EPAM Systems Full time

    This role requires successful management and delivery of complex programs, projects, or multiple workstreams from beginning to end. Your accountability extends to delivering the project in line with the overall strategy, time frame, and budget while managing client expectations and ensuring their satisfaction. Additionally, you will be instrumental in...

  • Program Delivery Manager

    2 weeks ago

    Sydney, New South Wales, Australia Wipro Revolution IT Full time

    Hybrid Working Arrangement Sydney Location Permanent OpportunityAbout UsJob requirements: Delivery management professional with 3+ years of relevant program/delivery management and overall level 15+ years of Experience. Telecom domain experience and testing experience is desirable. Exceptional customerfacing skills. Responsible for handling a span of 150...

  • Customer Delivery Manager

    2 weeks ago

    Sydney, New South Wales, Australia Ontrack Systems Full time

    Required skillset and qualification: This role is open for Sydney, 7 + years experience leading the delivery of enterpriselevel IT consulting projects Prior track record for delivering fixedfee/T&M projects Bachelor's Degree or equivalent experience. Ability to travel to Multiple client locations to deliver professional services as needed. Managed technical...

  • It Systems Delivery Manager

    2 weeks ago

    Sydney, New South Wales, Australia Laing O'rourke Group Full time

    About Select Plant AustraliaSelect Plant Australia is one of the largest Specialist Plant Hire service providers in Australia, playing an integral role in the delivery of a wide variety of innovative, high-quality construction projects as part of the Laing O'Rourke Group.Our primary driver is to guarantee the provision of the highest quality plant and...

  • Infor Warehouse Management System

    2 weeks ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are currently seeking an experienced Infor Warehouse Management System (WMS) Consultant. You will play a critical role in the successful implementation and support of WMS solutions for our clients.RequirementsMinimum of 3 years of experience as an Infor Warehouse Management System (WMS) Consultant. Strong functional knowledge of Infor WMS and its...

  • Service Delivery Manager

    2 weeks ago

    Sydney, New South Wales, Australia Brennan IT Full time

    Why work for Brennan?We are a national company with a reputation for delivering technical excellence, innovation and high quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row.Brennan IT offers an excellent remuneration package and benefits including:Access...

  • Senior System Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are looking for a Senior System Specialist based across Australia, This is a permanent role with a global IT service leader.Manage the existing construction systems applications (ConstructSim / Smart Constructions/ O3 or other relevant applications). Actively lead and participate in the Construction of Digital Enablement initiatives. Provide project-based...

  • Document & Systems Controller

    2 weeks ago

    Sydney Olympic Park, New South Wales, Australia West Region Delivery Team Full time

    Tier 1 constructor 10 year program Design, construction, maintenance and facility management services Major infrastructure projects in Sydney's western region Sydney Olympic Park LocationThe OpportunityFantastic opportunity for experienced Document & Systems Controller to be part of the West Region Delivery Team, working on critical infrastructure to...

  • Infor Warehouse Management System

    2 weeks ago

    Sydney, New South Wales, Australia Zone It Solutions Full time

    At Zone IT we are working with industry leaders to provide quality consulting and Resourcing services.We are always looking for Consultants who share the same passion and focus as we do.We know what it takes to stay on the top and ahead of the curve.That's why out training and mentor programs are designed to bring the best from our teams.This role is part of...

  • Delivery Lead People Systems

    2 weeks ago

    Sydney, New South Wales, Australia EFinancialCareers Ltd. Full time

    Delivery Lead People Systems Bendigo and Adelaide Bank Sydney, Australia Delivery Lead People Systems Bendigo and Adelaide Bank Sydney, Australia Posted 1 day ago Permanent Competitive Delivery Lead People Systems Your new role with Bendigo Bank is just a few clicks away.About the role We are transforming, moving to a cloud first model, modernising and...

  • Systems Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Brennan IT Full time

    About: Our client is transitioning from on-premise Microsoft Exchange to Microsoft 365. We need a skilled Microsoft Exchange Decommissioning Specialist to manage distribution group migration and decommissioning. Responsibilities: Evaluate on-premise distribution groups. Recreate groups in Microsoft 365. Decommission original on-premise groups. ...

  • Delivery Lead People Systems

    2 weeks ago

    Sydney, New South Wales, Australia Bendigo and Adelaide Bank Full time

    Delivery Lead People SystemsYour new role with Bendigo Bank is just a few clicks away.About the roleWe are transforming, moving to a cloud first model, modernising and simplifying and you can be part of thatYou will get the opportunity to work with the newest technologies, mentor others to see them improve their skills, whilst also having access to learning...

  • System Architect

    2 weeks ago

    Sydney, New South Wales, Australia 1058 Amadeus IT Pacific Pty Ltd Full time

    System Architect (Passenger Self-Services) page is loaded System Architect (Passenger Self-Services) Apply locations Sydney, New South Wales Melbourne, Victoria time type Full time posted on Posted Today job requisition id R19738 Job Title System Architect (Passenger Self-Services) PURPOSE OF THE ROLE: The System Architect (SA) defines, drives and...

  • Business Systems Delivery Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Samsung Electronics Perú Full time

    Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page.If you are a resident of the European Union or the European Economic Area, please click here . If you are a resident of the U.S., please click here . If you are a resident of the Philippines, please click...

  • Combat System Engineering Change Officer

    2 weeks ago

    Sydney, New South Wales, Australia BAE Systems Full time

    Job DescriptionDo impactful work that MATTERSENJOY the work you doGROW your career with usBe YOURSELFWe are immersed in a dynamic industry that positions us at the forefront of fascinating and significant projects. Each day, we challenge boundaries to develop cutting-edge technology that is innovative and revolutionary. Individually, every one of us...

  • Business Systems Delivery Analyst

    2 weeks ago

    Sydney, New South Wales, Australia SAMSUNG Full time

    Position Summary Create the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world. We are a dynamic business, launching an incredible number and range of new products every year. We firmly believe that our product ecosystem and portfolio of innovation set our brand apart. We...

  • Pega Lead System Architect(LSA)

    2 weeks ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are currently seeking a skilled Pega Lead System Architect (LSA). You will be responsible for leading the design and implementation of Pega solutions to meet client requirements.RequirementsBachelor's degree in Computer Science, Information Technology, or a related field. Minimum 5 years of experience working as a Pega Lead System Architect. Pega LSA...

  • delivery manager

    2 weeks ago

    Sydney, New South Wales, Australia Balance Recruitment Full time

    12 month contract with 2 extensions Federal Government Agency - Sydney Australian Citizen with ability to obtain NV1 Clearance This Federal Government Agency is looking for a Delivery Manager to support the delivery of multiple systems (Java apps, PegaSystems, Big Data platform) within its Technology, Business Products and major programs upgrade of works....

  • Systems Administrator

    2 weeks ago

    Sydney, New South Wales, Australia SEERS IT Solutions Full time

    We are looking for full-time employee who can join our growing team with proven experience as a System Analyst.You are responsible for:providing support for the Corporate services and desktop environmentdeploying new technologies as available to meet performance and availability targets,assisting with support and maintenance of Firewalls, Cisco Routers,...