Business Systems Delivery Analyst

2 weeks ago

Sydney, New South Wales, Australia SAMSUNG Full time

Position Summary

Create the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world. We are a dynamic business, launching an incredible number and range of new products every year. We firmly believe that our product ecosystem and portfolio of innovation set our brand apart.

We have an opportunity for you to join Samsung Australia to make a difference as our Business Systems Delivery Analyst in the Process Innovations (PI) team. In this role, you will use your functional SAP experience to lead the PI integration team to drive continuous process improvement and implementations for our N-ERP (SAP) system via LEAN methodology. You will be leading EDI & Hybris systems integration projects including retailer EDI, Hybris online and 3PL EDI from a PI team perspective. You will also be delivering and managing large, complex full life-cycle initiatives for e-Commerce and Hybris business requirements.

Role and Responsibilities

Design to-be process based on full understanding of as-is process on N-ERP (SAP) in SD, MM, LE and FI/CO module and make sure process innovation and improvement over all related systems like Hybris, EDI, RMS and Workflow. Maintain and lead all our retailers' system integration projects with Samsung N-ERP (SAP) for order to cash process, also work closely with retailers' IT team to reduce business process issues to ensure the order process flow meets KPIs Maintain the Production system including e-Commerce, Hybris and N-ERP systems which requires problem solving and collaborating with other teams, and initiating new enhancements or solutions Implement SAP Hybris projects for backend N-ERP (SAP) integrations and testing which requires communicating with both local and global Hybris, Sales and SoD teams Provide insightful data analysis and maintain data integrity in business systems and legacy systems, whilst analysing data to identify areas of improvement for business system processes Working closely with RHQ/HQ and external customers/vendors to ensure goals are on-track and being met in a timely manner Provide ongoing coaching, training and support to your team and act as the point of escalation for all PI enquiries. Other duties as required in areas of systems/ process improvement projects within the team

Skills and Qualifications

Bachelor's degree in Computer Science / Data Analytics related or equivalent Minimum of 5 years SAP cross-functional experience in SD and LE modules. Additional experience with MM and FI/CO modules will be highly regarded. Experience in a functional SAP consultant or systems delivery role, or similar, with strong knowledge of retailer and 3PL EDI Experience managing the full lifecycle of SAP implementation projects is essential Experience in Hybris configuration and back-office is a plus Excellent communication skills, team player and the ability to work under pressure Passion for business process management and data analytics Resilience, adaptable and agile - able to work well in a fast-paced environment and navigating changes

What sets us apart from the rest?

At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone. Join a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results. In return, we will give you the tools to help nourish your development, wellbeing and fast-track your career. When you work for Samsung Australia, you can look forward to:

Competitive remuneration package Free on-site parking Generous employee discount across our products Ongoing professional development opportunities Discount across over 400 retail partners Heavily discounted gym membership Onsite wellness space

Join us and #ReimagineYourFuture.

The nature of this role and level of responsibility may require reasonable additional hours over and above 37.5 hours per week and may also require work outside of ordinary hours.

#LI-Midsenior #LI-SEAU

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