Policy Advisor

3 weeks ago

Sydney, New South Wales, Australia AFCA Full time

Company Description

As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference.

Job Description

About the opportunity

The role of Policy Advisor is a rare opportunity to influence material outcomes for the Australian consumer. Reporting to the Policy Manager, this role will be responsible for delivering research, analysis and policy advice that draws on external influences and evidence from complaints data and from stakeholder experience.

In consultation with the senior leaders and the policy team, you will provide policy advice and contribute to the preparation of AFCA submissions on key issues as required in response to inquiries, consultations and policy reform proposals.

Qualifications

About you

To be successful in this role, you will need:

Relevant tertiary qualifications in public policy, law or a related field. Experience in policy advice or analysis in the public, private or not-for-profit sector. Excellent time management skills, stakeholder management experience and the ability to work in collaboration with various stakeholders. Stong communication skills, including the ability to write clear, concise and effective documents for a range of audiences and the ability to work cooperatively and to provide support and assistance to team members and other colleagues and work with diverse stakeholders. Strong research and analytical skills. Comprehensive understanding of the political environment and policy and sound understanding of the financial services environment and regulatory regime.

Additional Information

What's on offer

BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements. Employer of Choice Public Sector and NFP – Australian HR Awards 2023 Accredited as a Family Friendly Workplace Hybrid working from home and our state-of-the-art office and facilities designed for collaboration, and wellbeing. We work flexibly at AFCA and encourage you to talk to us about how this role can be flexible for you. Progressive and inclusive leave entitlements , including flexible public holiday leave, women's health leave, 18 weeks paid parental leave, sorry business leave, early and advanced pregnancy loss leave, paid gender affirmation leave, extra personal leave and paid time off over Christmas. Plus, study leave to support your professional development. Not For Profit salary packaging benefits.

Life at AFCA

Our people are at the centre of everything we do. We live and breathe our cultural qualities, which shape how we behave and how we engage with our customers. At AFCA, you will truly feel the difference of working at an organisation which supports people of all backgrounds, experiences, and identities to thrive. Our consistently high employee engagement results reflect that AFCA is a truly great place to work and a place where people can contribute, belong and flourish

To apply

If you are passionate about how we drive fairness in the financial sector and are looking for an organisation that values the human in all of us, we encourage you to apply – even if you don't meet every single criterion.

We encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities. We strive to provide a recruitment experience that's fair, inclusive and accessible. If you have any specific accessibility requirements, please reach out to the recruiter who is managing this process or email us at C.

AFCA is a 2024 Circle Back Initiative Employer - we are committed to responding to every applicant.

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