Event Sales Manager

2 weeks ago

Newcastle, New South Wales, Australia Wests Group Full time

About us


The Anchorage Hotel and Spa is a luxury resort located in the picturesque Port Stephens, providing guests with a stunning base for activities such as whale watching, sailing, exploring the local coastline or simply relaxing by our pools.

Offering world class experiences including a showcase of the region's growing culinary reputation at The Wild Herring and The Galley Kitchen, and five-star indulgence at the on-site Spa Lucca, The Anchorage Hotel and Spa is a destination like no other.

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About the position


The absolute waterfront location on the pristine shores of Port Stephens provides a unique haven where five-star excellence, effortless luxury, flexible spaces and exclusive dining combine.

With spaces ranging from intimate to grand, we can cater from groups of two to more than 200.


Reporting directly to the Group Hotel Manager, the Event Sales Manager role is responsible for leading the Conference and Events space on a day-to-day basis, driving the event revenue through chasing leads and converting enquiries into booked business for the property.

Responsibility of creating new client relationships whilst maintaining existing ones.

This position is Full-Time, with some evening and weekend work required during major events on occasion.

Certifications required:
RSA

About you


This role requires someone with great relationship building skills, a flair for sales, and the ability to lead and work alongside a small team.

You will ideally have at least 3 years' experience in conferencing and event management, with previous hotel experience preferred.

You will possess a strong client service focus, innovative thinking, exceptional organisational skills, and the ability to work to strict and conflicting deadlines.

This role requires someone with great relationship building skills and a network of industry contacts.

Responsibilities:

  • Acquiring new business while maintaining our current portfolio of existing clients for inhouse events.
  • Point of contact for the beginning to end of the event booking and enquiries.
  • Manage event schedules
  • Conduct property site inspections.
  • Ensuring all documentation is accurate and timely in our CRM system.

Skills you need to succeed:

  • Excellent communication skills, both written and verbal
  • Commitment to delivering a high level of customer service
  • Strong attention to detail
  • Ability to meet deadlines
  • Proficient in using computers and Microsoft Office (Word, Excel, Outlook)
  • Excellent grooming standards

What we offer
Being an employee of The Wests Group will give you access to the following perks and benefits:

  • $25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added bonus, this offer extends out to your partner as well
  • Discount accommodation rates at The Executive Inn, The Gateway Inn and The Anchorage Hotel & Spa
  • Discounted nib Health Insurance
  • 24/7 Employee Assistance Programs
  • Wellbeing Leave and Community Leave access
  • Free annual flu vaccinations

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