Case Manager

1 week ago

Sydney, New South Wales, Australia Australian Barnardos Recruitment Services Full time
  • Early Intervention and Family support
  • Short term case management, 16 week referral period
  • 35hr work week

About the Role
Barnardos are looking for a full-time Case Manager for a permanent position in the Family Connect and Support Program based in Katoomba, 2780.

The Case Manager will:

  • Undertake assessment of the families' needs and risks utilising the provided assessment framework.
  • Provide information, referral and advocacy to support clients to access appropriate services.
  • Provide service delivery as per program service specifications and Barnardos Policy, procedure and processes.
  • Case co-ordination of clients who may be receiving some interim casework from the FCS but are also being supported to access other suitable services.
  • Follow up of clients who are accepted by another service to confirm engagement with the service resources and services in their local areas.
  • Provide practical assistance (including financial literacy assistance) to alleviate poverty and disadvantage.
  • Monitor child protection issues, consult with their supervisor and act in accordance with the NSW Child and Young Persons (Care and Protection) Act 1998 and Barnardos 'Child Safety & Wellbeing' Policy
  • Establish and maintain network relationships with key agencies, other providers, and referral services in all the district areas listed above.
  • Work respectfully with clients and provide culturally appropriate support to clients.


About You
As a Case Manager, you will ideally have;

  • Tertiary qualification in Social Work, Psychology or Social Welfare related discipline.
  • Demonstrated experience of working with children and young people and their family in a child protection context, including experience in undertaking comprehensive assessment.
  • Demonstrated experience and skills in information provision, intake, assessment and referral of working with families in need of support services.
  • Excellent understanding of child protection issues and client vulnerabilities such as drug and alcohol use, domestic violence, mental health issues, and the impact of trauma and the effect on child behaviour and development.
  • Work effectively with groups and individuals.
  • Excellent verbal and written communication skills.
  • Valid full NSW Driver's License.


About the Organisation
Barnardos Australia is a leading children's social care agency dedicated and committed to building strong relationships between children, young people, their families, and the community. Barnardos Practice Framework outlines the agency's approach to achieving desired outcomes for children, young people, and their families. This framework establishes a shared strategy that collectively brings the organisation's vision, purpose, and values to life. The Barnardos Practice Framework identifies seven key practice principles that underpin our work with adults who care for children and young people.

Applicants from an Aboriginal or Torres Strait Islander background are strongly encouraged to apply.

Benefits of Working for Barnardos

  • Development through individual and group mentoring
  • Secondments, acting up and project work
  • Flexible working arrangements
  • Cultural leave
  • A day off during NAIDOC week
  • Additional annual leave during Christmas/New Year break
  • Volunteer opportunities at community events and many more
  • Aboriginal and Torres Strait Islander staff are further supported by the Aboriginal Cultural Unit (ACU) and Barnardos Indigenous Group (BIG) to meet their cultural needs within the organisation.


Salary: Base $71,136 to $93,868 per annum plus leave loading plus superannuation. Packaging available to receive $15,860 of your salary tax free. Motor vehicle packaging available on selected roles.

To be considered for roles with Barnardos you will need to have (or be willing to have conducted) a National Police Clearance and current Working with Children check Clearance (or APP number) and for the ACT a Drivers History Check, Working with Vulnerable People Card and CYPS Check.

Vaccination for COVID-19 is a condition of employment and engagement with Barnardos.

How to apply:
To register your interest hit APPLY NOW and submit your Resume. For a confidential discussion please call Zoe Banbury

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