Assistant Customer Experience Manager

2 weeks ago


Melbourne, Victoria, Australia Inchcape Full time

Operating Monday to Saturday; rotating roster Saturday:


  • Flexible hours; perfect for parents or students:
-
Permanent Part time or Full time positions (open to casual)


At bravoauto our core purpose is to create an incredible customer experience for the most iconic car brands in the world.

Our goal is to exceed our customers' expectations. With a congratulatory 'bravo', we celebrate every potential customer for making the great decision to buy from bravoauto.

We are seeking a dynamic
Assistant Customer Experience Specialist to join our team at
Bundoora

  • We operate from Monday to Saturday, however Saturday is a rotating roster so you can experience flexibility with a rotating roster that allows you to enjoy your weekends off; and maximize worklife balance_

About the role
This role provide will be responsible for assisting in the management of our instore Customer Experience team and for the delivery of an exceptional sales experience providing bravoauto customers a flexible customer journey

You don't need automotive experience Here is what we are looking for:

  • Previous experience in a retail environment where you have engaged face to face and online customer service, we will train the rest
  • Experience leading a team in a retail environment
  • Strong communication skills
  • Ability to lead, train and develop team members
  • Valid driver's licence

Benefits and working for us:

-
Thorough and ongoing training_ _**provided to support you in all aspects of your role.
-
Career and development opportunities - providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
-
Supportive team environment
  • We foster a positive and supportive team culture and thrive on working well together.
-
Enjoy more time doing that you love with
additional days off including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year.

-
Recognition and Rewards:

  • We recognise individual and team accomplishments.
  • Access to our
    employee benefits program including company car rental program and discounts on vehicle purchases, plus many more

Interested? APPLY NOW and don't miss out on this Career opportunity
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