Housing Assistant Ses Syd

3 weeks ago

Sydney, New South Wales, Australia NSW Government -Southern HDDSEM Full time

Housing Assistant

Department Communties and Justice

Maroubra & Miranda
Entry-Level career opportunity where you can develop your Administration and Customer service skills whilst assisting people and the community.

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2x Ongoing Full-Time Vacancies:

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Location: Maroubra & Miranda:

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Talent Pool will be created for Maroubra & Miranda locations:


  • General Clerk Grade, Base Salary range $38,723
  • $62,839 pa plus superannuation & annual leave loading:
-
Opportunities for learning, development, and internal career progression:


  • Generous leave entitlements including Flex Leave

Your role
The Housing Assistant position is an entry level position where you will directly support the client service delivery team.

The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions.


Your day may be busy responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff.

This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first.


What you'll do


Housing Services is one of the largest providers of social housing in the world, providing a range of housing solutions to meet the needs of today's community.


In partnership with the community, industry and individuals we provide safe, decent and affordable housing opportunities for those most in need so that they can live with dignity, find support if needed and achieve sustainable futures.

Your day-to-day functions will include but are not limited to:

  • Responding to over-the-counter face to face and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff.
  • Shared mail inbox management
  • Processing financial transactions for invoicing/good receipts
  • Manage client information to ensure confidentiality, accuracy and integrity
  • Collating and distribution of incoming and outgoing correspondence

About you

  • You are enthusiastic, engaging and passionate about delivering great customer service
  • The ability to be upskilled in various processes and software platforms excites you
  • You have a team focused attitude but are also confident in taking initiative to work on your own
  • You pride yourself on your time management and multitasking skills
  • You are thorough and accurate with processes, showing great attention to detail
Download the role description.

We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.

We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.

We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Are you ready to join us?

Applications close 11:59pm AEST Sunday August 6, 2023

Got a question?

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.

This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

Other Information


A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.

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