Full-time Back of House Assistant

1 week ago

Sydney, New South Wales, Australia JD Sports Full time

Who we are


Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.


Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer.

With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports first established itself within the Australian market and has since expanded to 60+ stores in NSW, VIC, QLD, WA, SA & TAS with many more to come

The Role
Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. After all, there is a reason why we are recognised internationally as the 'Undisputed King of Trainers'.

As a Back of House Assistant, you are responsible for receiving, unpacking, processing, organising, labelling, and storing merchandise.

You will be operationally driven and hold a high attention to detail whilst demonstrating a great level of energy to keep up with the high demand of customers.

As a Back of House Assistant, you are responsible for, but not limited to:

  • You will support the Back of House Manager/Supervisor with handling deliveries, maintaining order and tidiness of back of house area, avoiding damage and preventing stock loss
  • Assist floor sales team with product queries and customer requests. This includes collecting requested footwear product styles/sizes with a sense of urgency, delivering them to the shop floor
  • Ensure Back of House standards are maintained in line with company expectations
  • Ensure products are priced and tagged correctly
  • Assist in maintaining standards on the shop floor replenishing stock levels when needed whilst ensuring all size ranges are available
  • Work under the guidance and support of your Store Manager and Back of House Management team to achieve KPI's and targets

What we're looking for

  • Customer service experience within retail, hospitality or like industry
  • Experience working in a Back of House or Warehouse environment is favourable, but not essential
  • Maintains a positive cando attitude
  • Strong operational skills with a high level of attention to detail
  • Thrives in a fast paced, everchanging environment
  • Openly shares knowledge with the wider team to achieve common goals
  • An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
  • Strong interpersonal and communication skills who thrives in social situations through engagement with customers
  • Flexibility to work various shifts, including weekends and holidays, based on store needs

What's in it for you?

  • Work with some of the best product and biggest sports fashion brands in the market
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
  • Treat yourself with our attractive staff discount This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for fulltime employees


We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

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