Executive Communications Manager

DESCRIPTION

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

We are seeking an experienced Executive Communications Manager to join the AWS Partner Organization (APO) and work closely with APO's most senior leaders to scale APO value proposition to our Customers, Partners, and Employees. The Executive Communications Manager is responsible for developing and implementing a comprehensive messaging and engagement plans to enhance and promote APO's vision and strategic goals for our partnerships to our internal and external audiences globally.

Foundational to success in this role is deep passion for our AWS Partners, and for communicating how together with AWS, our partners are delivering impactful outcomes for customers around the world. The chosen candidate will design messaging strategies that consider both proactive and reactive tactics based on deep knowledge of the needs of the technology community. They will identify high-value engagements that provide the optimal platform to reach our partners and develop compelling, data-rich content to inform and inspire them. They will maintain balance proactive guidance and strategy with flawless delivery to become a trusted partner to the leadership team. They must have a strong track record of delivering results by producing high-quality, clear content, a demonstrated ability to earn and maintain trust across stakeholders, and insist on highest standards for quality, attention to detail while working on multiple projects simultaneously. The chosen candidate must be curious about new programs and initiatives impacting our customers, partners, and employees and possess the ability to ask the right questions. They need to have a bias for action and balance driving vs being directed. They must be comfortable taking risks and raising the bar for new ways of doing things.

Key job responsibilities

• This role is responsible for developing, organizing and executing strategic messaging programs for AWS Partner Organization (APO) executives, including internal communications, appearances at industry, government, and thought leadership events.

•Work closely with the AWS PR team to align their external communication strategy with partner messaging strategy

• Work directly with AWS Partners Senior Leadership executives and serve as an integral part of APO's Strategic Communications team

• Prepare executives for internal and external speaking engagements to include the creation of content for all-hands meetings focused on achieving business outcomes; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.

• Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level message and presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)

• Leverage thought leadership programs and opportunities for APO executives, to promote the business value that can be obtained by partnering with AWS

• Apply superb organizational skills to the management of high-level speaking opportunities, both internally and externally, to highlight the value of partnering with AWS

• Manage speaking engagement calendar for SLT with other team members to ensure alignment of key messages both internally and externally

• Measure and share results of speaking engagement to evaluate impact

• Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.

• Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.

• Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.

• Ability to handle sensitive and confidential information with discretion.

10010

Key job responsibilities

This role is responsible for developing, organizing and executing strategic communications programs for AWS Partner Organization (APO) executives, including internal communications, media engagements and appearances at industry, government, and thought leadership events.
Work directly with AWS Partners Senior Leadership executives and serve as an integral part of APO's Strategic Communications team
Prepare executives for media interviews, press conferences, and internal and external speaking engagements to include the creation of content for all-hands meetings; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.
Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)
Leverage thought leadership programs and opportunities for APO executives, to promote the business value that can be obtained by partnering with the Partner Organization
Apply superb organizational skills to the management of high-level communications opportunities, both internally and externally
Manage speaking engagement calendar for SLT with other Comms Team members to ensure alignment of key messages both internally and externally
Measure and share results of speaking engagement to evaluate impact
Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.
Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.
Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.
Ability to handle sensitive and confidential information with discretion.

Key job responsibilities
- This role is responsible for developing, organizing and executing strategic communications programs for AWS Partner Organization (APO) executives, including internal communications, media engagements and appearances at industry, government, and thought leadership events.
- Work directly with AWS Partners Senior Leadership executives and serve as an integral part of APO's Strategic Communications team
- Prepare executives for media interviews, press conferences, and internal and external speaking engagements to include the creation of content for all-hands meetings; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.
- Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)
- Leverage thought leadership programs and opportunities for APO executives, to promote the business value that can be obtained by partnering with the Partner Organization
- Apply superb organizational skills to the management of high-level communications opportunities, both internally and externally
- Manage speaking engagement calendar for SLT with other Comms Team members to ensure alignment of key messages both internally and externally
- Measure and share results of speaking engagement to evaluate impact
- Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.
- Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.
- Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.
- Ability to handle sensitive and confidential information with discretion.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Melbourne, VIC, AUS | Sydney, NSW, AUS

BASIC QUALIFICATIONS

7+ years experience in Communications, Public Relations, or a related field
- 5+ years of experience supporting senior executives
- Experience working within the business-to-business technology sector
- Bachelor's degree in Communications, Marketing, or a related field

PREFERRED QUALIFICATIONS

Exceptional writing and editing skills, with the ability to articulate a clear point of view on complicated issues in crisp, concise communications
- Experience using data and metrics to drive improvements and Demonstrated experience building trust and influencing cross-functional teams and senior leaders
- Multilingual: Written and verbal fluency in English and Portuguese or Spanish
- Experience working with partners or businesses in the Latin American region
- Experience designing and executing joint marketing plans with strategic alliance partners with global footprint as well as driving cultural change and influencing organizations through communications, from audience and stakeholder analysis through implementation and success metrics tracking
- Writing sample must be submitted prior to moving to an interview

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.