Property Services Manager

2 weeks ago

Melbourne, Victoria, Australia JLL Full time
JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.


We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:


The Property Services Manager will be fully responsible for a recently completed 50,000sqm Commercial Office Tower within the Melbourne Quarter Precinct, inclusive of all day-to-day operational aspects and the implementation and adherence to established policies and procedures.


An overview of the role:

  • Ensuring compliance with all relevant statutory authorities and good engineering practices in relation to maintenance of the property structure, façade, fittings, finishes and services.
  • Ensuring compliance with Environmental and Occupational Health and Safety requirements including contractor induction, the preparation of site specific risk management plans and safe work method statements.
  • Coordinate effective and efficient management of all property services and other works required to be carried out within the properties.
  • Ongoing management of all specialist contractors to ensure they comply with their contract terms and conditions and nominated scope of works.
  • Continual development and maintenance of a property due diligence program including reporting any works required to the relevant team members.
  • Implementation and maintenance of the JLL computerised Planned Preventative Maintenance, TSR and Work Order Systems and other information databases.
  • Procurement of materials, spare and replacement parts and other such building requirements to ensure minimum disruption to tenants.
  • Active involvement in all property and JLL Sustainability program initiatives.
  • Preparation of tender and contract documentation, including obtaining tender pricing for all works and services on the property as required by the Commercial Property Services Agreement and in accordance with established requirements.
  • Manage any tenant refurbishment processes ensuring all necessary local authority, health and safety approvals and certificates have been provided, full commissioning and handover information is performed, and all JLL and WorkSafe / WorkCover procedures are adhered to.
  • Prepare annual property operations and capital works budgets and monitor and update budgets on a quarterly basis.
  • Ensure that all information, forms, and statistics are gathered and the information disseminated to the appropriate managers for review and any remedial action highlighted is carried out.

Sound like you? This is what we're looking for:

  • Tertiary qualifications are desirable but a Trade Certificate will be favourably considered.
  • A demonstrated ability to prioritise work within tight operational and financial deadlines.
  • The ability to empathise with tenant's needs and a good customer service ethic is essential.
  • An ability to comfortably communicate with people at all levels.
  • Proficient in MS Word, Excel and Outlook.
  • Minimum 5 years' experience as an Operations Manager in A Grade or Premium Assets.

What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.


As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals arou

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