Claims Manager

2 weeks ago


Melbourne, Victoria, Australia Ensure Recruitment Full time
Exciting New CBD Location - On Collins Street

  • Flexible Working Arrangements
  • Thursday only compulsory work in Office Day
  • Competitive Salary and Company Benefits

Who will you be working with?
Be part of a proudly Australian Insurance Brokerage, which is a well-established local business with strong community ties.


Our client pride themselves on their ability to address their clients needs and implement the suitable policies to protect these needs.


The claims management process is a critical part to supporting this and ensuring that the client is kept at the center of all interactions.


Benefits to Successful applicant:

  • Endtoend claims management
  • Opportunity to work with a dynamic team of experienced and friendly industry professionals
  • Competitive remuneration


Future progression opportunities
  • Leadership role as the business expands
  • Flexible working arrangements available

Duties and responsibilities include:

  • Endtoend claims management
, ability to handle a diverse claim portfolio

  • Maintain excellent customer service with a high attention to detail
  • Develop and maintain strong relationships with customers/clients
  • Maintain industry/market knowledge
  • Ability to work effectively within a team to accomplish organizational goals

We are looking for someone with:

  • Experience in end-to-end claims management within a Brokerage setting, with experience across:
  • Domestic
  • Property
  • Fleet
  • Liability
  • Ability to provide an outstanding and efficient service to all customers
  • A selfstarter and the ability to work autonomously
  • Excellent verbal and written skills, with the ability to communicate at all levels
  • Excellent organisational and time management skills
  • Ability to build rapport with clients

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