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Process Improvement Lead
1 week ago
- Collaborative, energetic team that values collaboration & growth
- Drive an enterprisewide culture of Continuous Improvement
As a
Process Improvement Lead, you'll be at the forefront of driving positive change and optimizing internal processes to better meet customer needs and journeys.
_In this role, you will:
_
- Lead multiple projects aimed at improving critical service delivery processes, impacting both internal and external stakeholders across the organization
- Implement sustainable outcomes that support a commitment to continuous improvement enterprisewide
- Use a blend of design and service improvement methodologies such as Service Design, UX Design, Lean, Six Sigma, and Business Process Mining to achieve optimal results
- Collaborate with key stakeholders to workshop solutions and create a roadmap for success
We're looking for someone who is passionate about continuous improvement, has a background in Lean, Six Sigma, or a similar methodology, and is skilled in leading workshops and engaging stakeholders.
Abby Chambers at
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