Senior Director Client Delivery

1 week ago


Sydney, New South Wales, Australia Accommodations Plus International Full time
Job Title: Procurement Category Manager

An experienced individual sought after to join our team as a Procurement Category Manager, responsible for establishing and maintaining client relationships within our expanding network of Airline and Hotel partners. The primary focus is to drive strategic growth and fulfill contract commitments through exceptional procurement practices.

About Us

API is at the forefront of offering crew accommodation solutions globally, revolutionizing travel management for businesses. Our innovative technology simplifies crew planning processes, enhances day-to-day operations, and improves the crew layover experience. We aim to provide a seamless end-to-end platform for our clients, blending cutting-edge technology with top-notch service.

Responsibilities
  • Develop and implement strategic category management plans
  • Manage contracts effectively through our central repository (salesforce)
  • Conduct thorough market and risk analysis for hotel sourcing strategies
  • Support the growth of airline accounts by sharing market knowledge and experiences
Essential Functions
  • Client Relationship:
    • Establish and maintain key relationships within airline and hotel partners
    • Report on strategy and savings for designated accounts
    • Provide innovative recommendations aligned with client's business goals
  • Site Inspections:
    • Conduct on-site and virtual inspections to ensure suitability for airlines
    • Manage union relationships during the inspection process
  • Day to Day Account Management:
    • Lead strategic initiatives within assigned accounts
    • Coordinate and maintain weekly meetings with airlines to ensure sourcing targets are met
    • Assist in operational and sourcing events troubleshooting
Systems Requirements
  • MyCrewCare: Manage crew member feedback and supplier performance
  • HotelExpress: Negotiate preferred rates and maintain client information
  • ACES: Ensure accurate data entry and contract management
Who We Are

We are seeking dynamic individuals who are passionate about technology, dedicated to providing exceptional service, and committed to delivering solutions to our clients. If you embody these values, API could be the perfect fit for you.



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