Support Services Officer

2 weeks ago

Adelaide Region SA, Australia Fair Work Ombudsman Full time
Part time APS Level 3 opportunity

  • Position available in Adelaide

About the Team


The Enforcement Branch is part of the Compliance and Enforcement Group (C&E), and is primarily responsible for investigating alleged breaches of the Fair Work Act 2009 and taking appropriate enforcement action in line with the Compliance and Enforcement Policy.


About the Role

About the FWO


The Fair Work Ombudsman (FWO) is an independent statutory office established by the Fair Work Act 2009 (Fair Work Act).

Our functions outline the responsibilities we have as set by the Fair Work Act and other legislation to achieve our purpose:

- provide education, assistance, advice and guidance to employers, employees, outworkers, outworker entities and organisations
- promote and monitor compliance with workplace laws
- inquire into and investigate breaches of the Fair Work Act
- take appropriate enforcement action
- perform our statutory functions efficiently, effectively, economically and ethically.

What our employees say about us


We are one of the most engaged and high performing agencies in Australia; consistently scoring above average on employee engagement and wellbeing when surveyed against other APS agencies.


What we offer you
We provide a diverse, inclusive and supportive work environment with access to:

  • Great training and development opportunities
  • Generous leave and flexible working arrangements
  • Our Employee Assistance Program (EAP), a free counselling service for you and your family
  • A competitive salary, plus 15.4% superannuation
  • Rewards and recognition initiatives

We Value Diversity

Eligibility

  • To be eligible for employment with the FWO you must be an Australian citizen.

Typical Duties
The duties of this role include, however, are not limited to:

  • Providing administrative support by assisting with the day to day operations of the Adelaide office.
  • Undertaking reception duties.
  • Assisting in the provision of building management services, including dealing with work order fault management via an external property services provider.
  • Accurately maintain and use information databases including data entry and data retrieval tasks.
  • Processing mail and courier items, including maintaining appropriate supplies.
  • Assistance with fleet vehicle management (a current driver's licence would be advantageous).
  • Ordering, maintaining and reconciling office supplies.
  • Invoicing and facilitating payment of accounts.
  • Assistance with file management including maintenance of current archived filing system.
  • Collating and presenting information using a range of computer systems including Microsoft Word and Excel.
  • Drafting straightforward correspondence.
  • Undertaking other duties as needed.

What we are looking for

  • The ability to problem solve and find appropriate solutions.
  • Extensive administration background.
  • Excellent interpersonal skills and the ability to work harmoniously in a team environment.
  • Demonstrated proficiency in the use of Microsoft Office Suite products and an ability to quickly learn new electronic processes and procedures.
  • Excellent organisational skills with the ability to prioritise competing demands.
  • Ability to work as part of a busy office within a geographically dispersed team.

Selection Criteria

  • Sound administrative and organisational skills, including the ability to manage competing priorities in a busy office.
  • Ability to acquire knowledge of policies and procedures relating to administrative duties.
  • The ability to prepare and draft reports and correspondence with a high level of accuracy and attention to detail under supervision.
  • Operate as an effective member of the team, share information with others and maintain professionalism and courtesy with all stakeholders.
  • Demonstrated competency in Microsoft Office suite and the ability to acquire knowledge of new IT systems.
Applicant Information Kit Opens in new window

Job Description - DOCX Opens in new window

Job Description - PDF Opens in new window

  • Helpdesk Support Officers

    4 days ago

    Adelaide Region SA, Australia MTP Services Full time

    Immediate Start! - 1 - 2 years experience required! - Must have experience with incident/request management tools! MTP Services is looking to bring on board two Helpdesk Support Officers to assist our Federal Government Client and their initiatives on a 4 year contract! **Role Requirements** - Demonstrated experience contributing to the effectiveness and...

  • Helpdesk Support Officers

    2 weeks ago

    Adelaide Region SA, Australia MTP Services Full time

    Immediate Start years experience required Must have experience with incident/request management toolsMTP Services is looking to bring on board two Helpdesk Support Officers to assist our Federal Government Client and their initiatives on a 4 year contractRole Requirements Demonstrated experience contributing to the effectiveness and overall success of the...

  • Aps3 Planning Support Officer

    4 weeks ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: Our client is currently seeking multiple Planning Support Officer’s to join the team within a Federal Government Agency based in either the Adelaide CBD, St Mary’s, or Prospect. As the Planning Support Officer, you will assist customers in a face-to-face environment by answering enquiries, booking appointments, making assessments...

  • Aps3 Planning Support Officer

    2 weeks ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    Job description: Our client is currently seeking multiple Planning Support Officer's to join the team within a Federal Government Agency based in either the Adelaide CBD, St Mary's, or Prospect.As the Planning Support Officer, you will assist customers in a face-to-face environment by answering enquiries, booking appointments, making assessments on...

  • Administrative Support Officer

    2 weeks ago

    Adelaide Region SA, Australia Ignite Specialist Recruitment Services Full time

    Administrative Support OfficerLocation - Adelaide, SASalary - $38 per hour + SuperJob Overview***Ignite is looking for an enthusiastic and motivated Administrative Support Officer to provide a range specialist and general administrative support services to Federal Prosecutors. You'll be part of a friendly and inclusive team that's committed to delivering...

  • Service Support Officer

    4 weeks ago

    Adelaide Region SA, Australia AnglicareSA Full time

    Part-time flexible opportunities - Based centrally around Grange and Westbourne Park - 8.30am - 4.30pm Monday to Thursday - Support the Health & Wellness team in providing quality services to our customers **Who are we looking for?**: We are seeking an energetic Service Support Officer to support our Health & Wellness team to provide professional...

  • Service Support Officer

    4 weeks ago

    Adelaide Region SA, Australia AnglicareSA Full time

    Part-time flexible opportunities - Based centrally around Grange and Westbourne Park - 8.30am - 4.30pm Monday to Thursday - Support the Health & Wellness team in providing quality services to our customers **Who are we looking for?**: We are seeking an energetic Service Support Officer to support our Health & Wellness team to provide professional...

  • Disability Services Officer

    4 weeks ago

    Adelaide Region SA, Australia Department of Human Services Full time

    Job Reference: - 0UAAB37F- Eligibility: - External Vacancy - Open to Everyone- Division: - Disability Services- Location: - Adelaide Metro- Salary Range: - 58,442-59,076- Classification: - DIS02- Engagement Type: - Ongoing- Closing Date: - 06 Oct 2023**Role Highlights**: - Contribute to positive change for people with disabilities - Make a difference for...

  • Systems Support Officer

    4 weeks ago

    Adelaide Region SA, Australia Department of Human Services Full time

    Job Reference: - 9T1F1FFF- Eligibility: - SA Public Sector Employees Only- Division: - People & Performance- Location: - Adelaide- Salary Range: - 66,590-70,968- Classification: - ASO3- Engagement Type: - Ongoing- Closing Date: - 08 Dec 2023**Role Highlights**: - Work collaboratively and engage with stakeholders - Vibrant, committed and supportive team -...

  • Customer Service Officer

    4 weeks ago

    Adelaide Region SA, Australia Department of Human Services Full time

    Job Reference: - 1V3AA471- Eligibility: - External Vacancy - Open to Everyone- Division: - Community Investment and Support- Location: - Adelaide- Salary Range: - 57,842-62,221- Classification: - ASO2- Engagement Type: - Term Contract- Closing Date: - 13 Sep 2023**Role Highlights**: - Exciting opportunity to work within the SA Government Public Sector -...

  • IT Service Support Officer

    4 weeks ago

    Adelaide Region SA, Australia Federal Court of Australia Full time

    **Position Overview** This position is responsible for providing 1st and 2nd level IT support to the Federal Court of Australia, Federal Circuit and Family Court of Australia and National Native Title Tribunal’s (NNTT) judiciary and staff. The IT Service Desk is the initial point of call for users of IT services provided by the Information Technology...

  • IT Service Support Officer

    2 months ago

    Adelaide Region SA, Australia Federal Court of Australia Full time

    **Position Overview** This position is responsible for providing 1st and 2nd level IT support to the Federal Court of Australia, Federal Circuit and Family Court of Australia and National Native Title Tribunal’s (NNTT) judiciary and staff. The IT Service Desk is the initial point of call for users of IT services provided by the Information Technology...

  • Career Support Officer

    4 weeks ago

    Adelaide Region SA, Australia Department of Human Services Full time

    Job Reference: - 7MFF62AE- Eligibility: - External Vacancy - Open to Everyone- Division: - People and Performance- Location: - Adelaide- Salary Range: - 95,588-101,109- Classification: - ASO6- Engagement Type: - Term Contract- Closing Date: - 16 Aug 2023**Role Highlights**: - Work collaboratively and engage with stakeholders - Multiple positions available -...

  • Service Support Officer

    2 weeks ago

    Adelaide Region SA, Australia AnglicareSA Full time

    Part-time flexible opportunities Based centrally around Grange and Westbourne Park 8.30am 4.30pm Monday to Thursday Support the Health & Wellness team in providing quality services to our customersWho are we looking for?:We are seeking an energetic Service Support Officer to support our Health & Wellness team to provide professional administration skills to...

  • IT Service Support Officer

    2 weeks ago

    Adelaide Region SA, Australia Federal Court of Australia Full time

    Position OverviewThis position is responsible for providing 1st and 2nd level IT support to the Federal Court of Australia, Federal Circuit and Family Court of Australia and National Native Title Tribunal's (NNTT) judiciary and staff. The IT Service Desk is the initial point of call for users of IT services provided by the Information Technology...

  • Aps4 Claims Support Officer

    3 weeks ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: In the role of Claims Support Officer, you will provide quality client service and may be required to refer clients to other health services or support within the department. **The Role and Responsibilities** - Administrative processes to record computer-based decisions and referring to other services and support - Requesting...

  • Aps4 Claims Support Officer

    2 weeks ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    Job description: In the role of Claims Support Officer, you will provide quality client service and may be required to refer clients to other health services or support within the department.The Role and Responsibilities Administrative processes to record computerbased decisions and referring to other services and support Requesting information necessary to...

  • Aps3 Client Service Officer

    4 days ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: **Our Federal Government client provides support, services and information to a range of customers. In the role of Client Services Support Officer, you will provide phone-based and administrative assistance to provide the delivery of medical and allied health services. Training and a buddy system will be used to get you fully trained in...

  • Employment Services Support Officer

    2 weeks ago

    Adelaide Region SA, Australia Madec Full time

    Employment Services Support Officer: Posted: 20/06/2023Closing Date: 20/07/2023- Job Type: Permanent - Full Time- Location: Adelaide City- Job Category: Administration and Office,Community Services and DevelopmentMADEC is a not for profit organisation operating in South Australia, Victoria, Queensland, New South Wales and Tasmania. We believe a job can...

  • Aps6 Program Support Officer

    2 weeks ago

    Adelaide Region SA, Australia DFP Recruitment Services Full time

    **Job description**: Our Federal Government client is currently seeking an APS6 Program Support Officer to join the team within a Federal Government Agency based in Elizabeth. The Younger People in Residential Aged Care (YPIRAC) team is part of the newly formed YPIRAC/Hospital Interface Branch. The YPIRAC team provides specialised support for people with...