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Entry Level Administrator

3 months ago

Newcastle, New South Wales, Australia Global 360 Full time
Warners Bay Location

  • Career Growth Opportunities
  • Immediate Start

The Company:


Our client delivers an exceptional service and as such continues to grow and provide great career opportunities for driven, enthusiastic and dedicated individuals.

Responsible for providing the very best customer service to our clients your day will never be dull.

If you are looking for a company that is well established, offers stability and security, rewards and recognises a job well done then this may be your chance to join this high performing team.


The Role:

Key Duties & Responsibilities:

  • Receive and manage incoming calls from Insurance Companies & Customers
  • Allocate Contractors for Makesafe Claims
  • Coordinate projects with Customers and Contractors
  • Provide a high level of personalised customer service
  • Manage client relationships and correspondence
  • Creation of Makesafe Reports
  • Manage Contractors invoicing
  • Build out invoices for Makesafe claims
  • Create a memorable experience for our clients and their customers
  • Use various programs and client portals at any one time

Criteria:

  • Strong customer experience background
  • Prior experience in an officebased role
  • Trade Coordination experience favourable
  • Confident and professional phone manner
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure
  • Strong computer literacy
  • Excellent data entry skills
  • Positive attitude and a desire to go above and beyond
  • Background in a call centre environment advantageous, however not essential
  • Experience in the insurance or construction industry advantageous, however not essential

We Offer:

  • An immediate start
  • A respected organisation with stability and security
  • Support and guidance from experienced managers
  • A positive and rewarding team culture
  • Future career progression where great work is recognised and rewarded
  • Up to date technology and a modern office environment