Product Specialist

2 weeks ago

Perth, Western Australia Dental Monitoring Full time

DentalMonitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team

What's the value added of DentaMonitoring's solutions for its clients?

✦ Our SAAS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform

✦ DentalMonitoring brings the first AI-driven technology in the oral healthcare space

✦ With more than 200 filed patents on our technology, we are leading an entire industry in how we approach the orthodontic experience

✦ Our Scanboxhelps patients and doctors to easily detect intra oral observation

Role and responsibilities:

  • Understand Dental Monitoring's value proposition and the significant impact on the workflow of a dental or orthodontic practice.
  • Partner with clients and KOLs to understand their growth objectives and current challenges.
  • Identify and maintain relationships with influential clients.
  • Establish segmentation of the given territory to identify key opportunities and accelerate new client acquisition.
  • Drive strong sales growth in new business by acquiring new customers, and reach the full potential in all current customer bases.
  • Participate in trade shows, both local and international.
  • Organize and/or participate in local and national events, webinars, training or study clubs.
  • Propose new and innovative ways to promote the dissemination and adoption of Dental Monitoring technologies.
  • Provide feedback to the management team on market trends and competition.
  • Partner with the marketing department on social media and targeted marketing campaigns to drive sales.
  • Full utilization of the Sales Force CRM system to report on activity.
  • Train, coach and support newly acquired customers, re-launch and accelerate existing customers who would not be growing.
  • Travel and provide strong clinical support throughout the customer adoption journey. Prioritize based on each customer situation.
  • Create dedicated orthodontic clinical protocols in each new practice introduced to DM solutions.
  • Build and execute strategic account plans.
  • Work and communicate within a multidisciplinary team and with customer service.
  • Generate and manage an increase in the number of active accounts in the territory.

Information security

  • Be aware of their own responsibility regarding information security
  • Perform their work according to the applicable policies and procedures
  • Contribute actively to the continuous improvement of our Information Security Management System (ISMS)
  • Report any observed or suspected weaknesses in our ISMS and any information security incident

Essential Qualifications

  • Demonstrated success in a training/education/clinical role, either having worked in an orthodontic (or failing that, dental) practice or having worked in the medical device or medical visit industry.
  • Ability to influence and generate interest in new approaches
  • Good understanding of the conceptual and consultative approach to sales
  • Strong organizational skills
  • High level of computer literacy and a strong appreciation for new technologies
  • Ability to establish and maintain positive mutual partnerships with internal and external customers
  • Fluent in oral and written French
  • Good command of written and spoken English

Preferred Qualifications

  • Experience in a startup or scaleup environment
  • Notions of change management

Our work environment

At DentalMonitoring our employees thrive because :

  • We are collaborators It is a core value and our team of researchers, doctors, developers, salespeople and all of our stakeholders work together to put our customers first
  • DentalMonitoring is a diverse, multicultural company: you can find more than 20 nationalities throughout our teams

Dental Monitoring is an equal opportunity employer and offers an intercultural and inclusive workplace. The diversity of our teams is one of our strengths. We work every day with more than 30 nationalities in different countries all over the world. We welcome and encourage applications from people with disabilities. We are committed to providing appropriate accommodation upon request for candidates taking part in the recruitment process.

The above is not an exhaustive list of all duties, responsibilities and qualifications associated with the job. Other duties may be assigned.


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