Doorways Case Worker

1 week ago

Surry Hills, New South Wales, Australia The Salvation Army Full time

Number of Positions Available:
1

  • Start your career with The Salvation Army today
  • We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
  • ABOUT US
  • The Salvation Army is a Christian movement and one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters


The Doorways program provides person centered care to community members experiencing financial or other forms of hardship through the provision of financial and material emergency relief.


Case management is provided at some of the Doorways sites to engage people through early intervention as well as address long term disadvantage to break the cycle of poverty and alleviate financial hardship.

Our practitioners are strength based and trauma informed in their practice to build individual capacity, resilience and well-being.

About the role


We are seeking a values-driven and proactive Doorways Case Worker passionate about delivering case work to support community members to meet their goals through community partnerships, collaboration, using case management as a tool.

Reporting to the Doorways Regional Manager, this is a permanent full-time position based in Surry Hills/Waterloo,NSW. Salary and conditions are in accordance with SCHADS level 4.


You will successfully- Undertake assessments, develop case plans in partnership with the community member.- Acquire and maintain a comprehensive knowledge of local services and referral pathways.- Work collaboratively and professionally with other agencies and TSA employees, officers and volunteers.- Seek opportunities actively to connect and build relationships with other services, resulting in beneficial outcomes for community members.- Engage in supervision.- Engage in case review meetings.- Participate in professional development to maintain skills for the role in local area and as part of the wider Doorways regional teams (some travel may be required).- Seek new ideas, provide feedback and contribute to program improvement.- Participate in team activities to develop supportive relationships and contributes to the overall team effectiveness.

You will have- A working With Children Check.- A minimum qualification of Diploma in a relevant discipline (e.g. Community Services Work) or significant relevant experience would be considered.- A least one-year case work experience or extensive experience in delivery of community support to those experiencing financial hardship and/or with complex needs.- Proficiency in another language is highly regarded.- Understanding of case work practice and structural poverty in Australia is desirable.- Demonstrated ability to deal with unpredictable situations and behaviour.- Experience in implementing appropriate case work practices or delivering community programs/services to culturally and linguistically diverse communities.- Experience in establishing and developing collaborative networks and partnerships with internal partners and external organisations.- Understanding of relevant legislation, policies, procedures and standards impacting the delivery of services to people in poverty.- High levels of literacy, numeracy and verbal communication skills, including good empathetic listening skills, excellent verbal communication skills, and the ability to write accurate succinct reports.- Demonstrated skills in managing time, setting priorities, planning and organising task, working independently when required as well as collaboratively as part of a team.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)- Flexible working conditions- Health, fitness and financial discounts / benefits- Paid parental leave - 12 weeks- Up to 8 weeks leave per year through our purchase leave scheme- Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity- Purpose driven career which has positive social and sustainable outcomes- Employee Assistance Program - Independent confidential counselling service;- Opportunity for career development;- An inclusive culture of dedicated, passionate and professional team members- Positively supporting and impacting the lives of others through your career contribution

How to Apply


If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.


  • The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and

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