Doorways Caseworker
2 weeks ago
Surry Hills, New South Wales, Australia
The Salvation Army
Full time
Number of Positions Available:
1
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- ABOUT US
- The Salvation Army is one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
The Doorways program provides person centred care to community members experiencing financial or other forms of hardship through the provision of financial and material emergency relief.
Case management is provided at some of the Doorways sites to engage people through early intervention as well as address long term disadvantage to break the cycle of poverty and alleviate financial hardship.
Our practitioners are strength based and trauma informed in their practice to build individual capacity, resilience and wellbeing.About the role
We are seeking a values-driven Doorways caseworker who will provide assessments, develops case plans and works with community members in supporting them to achieve their goals.
At times a caseworker may be required to undertake child related activities and provide casework to young people aged 16-18yrs.
The Doorways caseworker also provides assistance to Doorways leadership with the implementation of the model in the local area and ensures that Doorways services are delivered in accordance with the model, the mission and values of TSA and relevant legislationsYou will successfully
- Undertake assessments, develop case plans in partnership with the community member (with case work being conducted in accordance with the mission and values of TSA)
- A full time caseworker is expected to work with approximately 1520 community members at any given time (there may be some regional variance).
- Provides appropriate referrals to internal or external services.
- Evidence of professional and supportive relationships with community members in accordance to TSA Code of Conduct.
- Every community member who receives ongoing case work will have an open and active case plan, reflecting the community member's priorities for casework.
- Data is entered into SAMIS within one week of service provided in accordance with privacy principles and legislative requirements.
- Acquire and maintain a comprehensive knowledge of local services and referral pathways.
- Work collaboratively and professionally with other agencies and TSA employees, officers and volunteers.
- May be required to contribute and provide specialist knowledge and support to other employees, volunteers and officers in partnership with their line manager.
- Actively seek opportunities to connect and build relationships with other services, resulting in beneficial outcomes for community members.
You will have
- A minimum qualification of Diploma in a relevant discipline (e.g. Community Services Work) or significant relevant experience would be considered.
- A least oneyear case work experience or extensive experience in delivery of community support to those experiencing financial hardship and/or with complex needs.
- Proficiency in another language is highly regarded.
- Understanding of case work practice and structural poverty in Australia is desirable.
- Demonstrated ability to deal with unpredictable situations and behaviour.
- Experience in implementing appropriate case work practices or delivering community programs/services to culturally and linguistically diverse communities.
- Experience in establishing and developing collaborative networks and partnerships with internal partners and external organisations.
- Understanding of relevant legislation, policies, procedures and standards impacting the delivery of services to people in poverty.
- High levels of literacy, numeracy and verbal communication skills, including good empathetic listening skills, excellent verbal communication skills, and the ability to write accurate succinct reports.
- A national police record check is required
- A valid WWCC or vulnerable person check is required
- We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure._
- Flexible working conditions
- Employee Assistance Program
- Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
