Support Worker

2 weeks ago

Surry Hills, New South Wales, Australia Employment Plus AU Full time

Number of Positions Available:
3

  • Start your career with The Salvation Army today
  • We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
  • ABOUT US
  • The Salvation Army is one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters


The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness.

We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.


Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home.

Services are free, voluntary, accredited and delivered by professional and committed staff.

About the role


As a Support Worker you will support Women and Families who have experienced Family Violence to implement client led case plans, referring complex matters to more senior staff.


This will include:

  • Provide clients accessing the service with a welcoming and responsive initial contact and urgent and immediate needs are addressed
  • In consultation with more senior worker/s appropriate preventative action is taken in relation to potential highrisk situations
  • Provide information to assist in assessing and addressing client issues, needs and circumstances
  • Establish effective relationships with clients that encourage selfdetermination, participation and support them to meet their goals
  • Assist clients to access support services
  • Supporting the general needs of the service
  • Assisting Case Managers and clients to progress in their case plans
  • Child focused, inclusive practice
This is a permanent full-time role with 3 available roles at Dulwich Hill and Surry Hills. There is also an option of weekend day shifts or overnight sleep shifts starting from 6pm - 9am. This role will require an on-call allowance on a roster basis.


Salary and conditions are in accordance with Social, Community, Homecare and Disability Services Award Level 3 plus evening, weekend and night shift allowance.

What you will bring

  • Cert III Community Studies or equivalent
  • Relevant experience in a social service environment
  • Trauma and Domestic Violence Informed Practice
  • Person Centred, Strength Based approach
  • Pool cars are provided and a relevant driver's licence is required
  • Relevant state Working with Children Check is required
  • A willingness to undergo a National Police Check
  • We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure._
What we offer

  • Maybe eligible to NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits


 Employee Assistance Program
  • Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a Salvation Army program or activity
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution
  • The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
  • We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
  • The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
  • We are committed to providing a safe environment for our people. _
  • Please note that The Salvation Army has a mandatory vaccination procedure._
  • We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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