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Workplace Coordinator

3 months ago

Darlinghurst, New South Wales, Australia Hub Australia Full time
Unique role in philanthropy and coworking with Paul Ramsay Foundation

  • Join a vibrant B Corp focused on social/environmental good
  • Benefits: professional growth, lifestyle fund, volunteer leave, great workspace.


Hub Australia, a premium provider of workspaces, business networks, and services, spans across major cities including Sydney, Melbourne, Brisbane, Canberra, and Adelaide.

As the largest privately-owned coworking operator in Australia, we've grown since our establishment in Melbourne in 2011 to boast a team of over 100 staff and a diverse membership of 4000, encompassing small businesses, government entities, non-profits, and corporations.


We're proud to be a Certified B-Corporation and the first coworking space in Australia to achieve Carbon Neutral certification with Climate Active.

Hub Australia offers a vibrant, dynamic work environment, fostering growth and innovation.

As we continue to build the best place to create, share, and work with others, we invite you to join us and seize the opportunity to grow and thrive.


We are proud to partner with the Paul Ramsay Foundation, one of Australia's most prominent philanthropic foundations dedicated to disrupting cycles of disadvantage.

Together, we're managing

Yirranma Place, a 'for purpose' precinct in Darlinghurst.

About the role:

  • Responding to the needs of the community, answering queries, addressing concerns, and troubleshooting across an array of issues as needed
  • Ensuring the spaces across the building are presented to the highest standard and making necessary adjustments from managing hazards to ordering office supplies.
  • Checking in daily with the Building Operations Manager and the FOH (Front of House) teams to understand and align on the priorities for the day.
  • Provide administrative and operational support to the FOH.
  • Ensure all suppliers and internal and external customers are invoiced on time.
  • Work closely with Paul Ramsay Foundation (PRF), FOH, Operations and AV operations teams.
  • Manage meeting and event enquires in partnership with the FOH team.
  • Maintain events workflows and procedure documentation to ensure a transparent, smooth, and efficient process for external and internal stakeholders.
  • Following PRF standards, undertake postevent followup to ensure customer expectations were met or exceeded, record any areas of concern and remedial actions put in place.
  • Coordinating community moving (in and out), including organising desk cabling, furniture adjustments and other ad hoc tasks as required

About You:

  • Creative with ideas on how to increase community and stakeholder engagement.
  • Outstanding interpersonal skills and a strong communicator both written and verbal
  • Solid track record in delivering exceptional customer experiences.
  • Exceptional time management skills with an ability to juggle competing priorities whilst remaining solutionsfocused.
  • A commonsense approach to problemsolving, able to think on your feet and 'out of the box'.
  • Attention to detail, enjoy sweating the small stuff that makes community experiences unique.
  • The ability to build strong internal and external relationships and work well in a team and independently.
  • Available to work Monday
  • Friday (Working hours 10 am 6 pm)
  • Ability to learn and adapt to multiple online systems across two organisations.
  • Minimum three years of administrative experience within customer focused environment (preferably in a related industry, notforprofit, operations or office administration)


If your experience looks slightly different, but you think you'd be a great fit, we'd love to hear more about you.


What you'll be rewarded with:

  • Unique position to be supported by two of Australia's progressive and supportive organisations.
  • Being a vital member of an energetic, dynamic, and fun team
  • Being part of a B Corp and certified carbonneutral company with a vision and plan to use Hub Australia as a force for social and environmental good and to make a difference in the world.
  • A personalised training, professional development, and allowance program to grow your skills and career.
  • Annual Lifestyle fund that supports worklife balance and physical activity.
  • Support to make a social and environmental impact with paid volunteer leave each year.
**All this while working in one of Australia's most beautiful workspaces