Settlements Officers

2 weeks ago

Brisbane, Queensland, Australia Talent HQ TA Platinum Consultants Pty Ltd Trust Full time
ASX Listed - "Non-Bank" Industry Leading - Consumer Credit Provider

  • Genuine Career Development Opportunities
  • Scope for Growth
  • CBD Location, Top Packages on Offer, 1st Class Working Facilities

THE COMPANY


Our client is an ASX Listed "Top 300" performer and a specialist "non-bank" credit provider, focused on the provision of automotive finance in Australia and New Zealand.

The company specialises in providing flexible secured and unsecured personal loans to their customers, utilising

"responsible lending practices".


A key differentiator is their funding model, which provides greater customer flexibility and less rigidity, when compared to mainstream lending institutions.

As a result, they continue to undergo substantial growth within the consumer credit sector and provide not only a

_"State of the Art Facility, Technology and Systems"_, but also a contemporary work environment which is supportive, collaborative and positive.

They genuinely value, recognise and show appreciation to their staff (whilst treating everyone with dignity & respect) and provide opportunities for career development and progression.


THE ROLE
This position reports to the Manager of Lending Operations.

The primary purpose of this role is to action settlements for loans, encompassing preparing loan documentation in accordance with credit approvals, statutory legislation and company policies, and settling all transactions within a timely manner.


This position will also be responsible for escalating issues around disputed or ambiguous approval conditions to the Team Leader for resolution and reference to internal credit departments as required; ensuring all internal/external, regulatory and legislative requirements are satisfied, including Privacy, Anti-Money Laundering & ACCC etc.


Duties include and are not limited to the following:

  • Confirm and check all loan documentation complies and is in order with the Checklists and Application Conditions
  • Notify Brokers of any irregularities and follow up outstanding documents
  • Accurately complete transaction data input to ensure correct entry of new business onto receivables system
  • Prepare documents, as required, in accordance with credit approval, statutory legislations and company policies
  • Settle all transactions in accordance with credit approval and in line with company Policies and Procedures
  • Support management with the ongoing development of National Broker relationships through effective and courteous communication
  • Maintain professional and technical knowledge by attending
educational workshops and internal training programs as directed

  • Participate in team meetings and performance reviews
  • Provide positive communication with customers, peers and other team
members within the organisation

To be considered for these positions, applicants will need to satisfy the following key selection criteria:

  • Possess "Full Working Rights"
  • as a Citizen, Permanent Resident or with an appropriate Visa permitting "Unlimited Work Rights" with
    NO RESTRICTIONS:
  • Have the ability to satisfy requisite background checks, including Police Clearance
  • Formal qualifications and/or relevant training in Banking or Financial Services
  • Desirable
  • Prior customer service and/or financial service experience
  • Highly Regarded
  • Understanding the importance of responsible lending obligations
  • Desirable
  • Possess well developed "customer service skills", supported by strong interpersonal attributes and a genuine desire to help customers achieve their goals
  • Strong attention to detail and the ability to prioritise competing deadlines in a fastpaced environment
  • Possess Strong computer skills, with the ability to pick up systems quickly and embrace training
  • Possess well developed oral & written communication skills, with the ability to communicate in a clear and unambiguous manner
  • Have an inquisitive and analytical nature/mindset with a highlevel problemsolving ability
  • Be outcome oriented with a customer centric mindset

WHAT'S ON OFFER


On offer to attract suitably experienced OR emerging talent (exhibiting the necessary attributes), are attractive salary packages which will be negotiated in line with your level of fit against the key selection criteria.

Packages include 17.5% Leave Loading, Superannuation and an attractive Incentive Scheme, directly related to your level of outputs and positive outcomes.


Workdays are Monday through to Friday and there is some flexibility with start finish times to suit individual circumstances, in line with operational requirements.

The offices are located only 100M from Central station and the staff facilities are exceptional.

For more information and a confidential discussion, please feel free to contact Kirk on

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