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Meetings and Events Operations Supervisor

3 months ago

Penrith Municipality, Australia Panthers Penrith Full time

Panthers Penrith have an exciting role for an energetic and versatile Supervisor to join their busy Meetings and Events team.


We have an exciting opportunity available for a passionate and motivated individual to deliver excellent customer service to our members and guests and supervise the Meetings and Events team.


As a respected leader, you will inspire the team with your ability to always make customers your number one priority.

Catering for a wide range of meetings and events, you will adapt to a variety of settings while always maintaining high standards of service within the team.

With a sharp eye for detail, you will ensure customers are impressed by the impeccable presentation of our venue.

Your Main Duties and Responsibilities will include, however are not limited to:

  • Maintaining high standards of customer service within a variety of function settings;
  • Resolving customer enquiries and issues;
  • Food and beverage service;
  • Shift and staff management;
  • Function room set up;
  • Training and developing new staff;
  • Completing accurate shift reports and worksheets;
  • Maintaining a strong focus on WH&S principles and;
  • Managing efficient and effective stock control processes.

To be successful in this role you will have:

  • At least 2 years' experience in a supervisory position, preferably within a functions environment;
  • Previous experience in meetings and events;
  • Exceptional customer service skills and strong leadership qualities;
  • High standard of personal grooming;
  • A good level of physical fitness as this role can be physically demanding;
  • RSA and RCG certificates and;
  • Excellent written and verbal communication skills.


You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.


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The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.