Strategy & Analytics Manager

2 weeks ago

Melbourne City Centre, Victoria, Australia Probe CX Full time
At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple).

With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success.

We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.

At Probe, expect to think differently, challenge the norm and find your purpose.

As a Strategy & Analytics Manager, you'll be leading crossfunctional projects to discover valuable insights that will guide strategic decisions.

In this role, you'll have the chance to shape the strategy for our Collections division, analysing portfolios and using your insights to drive improved performance.

If you're passionate about data and want to make a meaningful impact on our business, we want to hear from you
Key Details:

  • Location | Melbourne CBD
  • As a Strategy & Analytics Manager you will:

Lead crossfunctional projects using advanced data modelling and analysis to guide strategic decisions and optimisation opportunities Develop data models, dashboards and performance metrics to support key business decisions Design and deliver reports to analyse business functions, key operations and performance metrics Manage process improvement projects Drive successful data insight initiatives through collaboration with stakeholders Drive innovation and improvement within business function Proactively identify opportunities for improvement Skills and Experience:
  • Substantial experience within similar role
Experience working directly with clients and providers Outstanding Analytical skills Ability to analyse data and implement change through this data Sound knowledge of Power BI, Excel and other analytical tools (e.g. SQL, SAS) Sound business acumen Ability to build relationships and work collaboratively with clients and organisational peersWe are dedicated to doing things better and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm, find your purpose and grow.

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