Counsellor/ Mentor

1 week ago

Adelaide Region SA, Australia FindStaff Full time

Mas National has an exciting opportunity for a Counsellor & Mentor to work in our Support Hub, delivering an essential part of the Mas National service.

Your role will see you initially working within the MasExperience In-Training Support service, which is a free and tailored phone service to assist our apprentice and trainee clients.

Your role will also see you supplying a high level of support to other programs operated by Mas National, giving you an opportunity to deliver face to face counselling sessions.


About the company:


Mas is part of IntoWork Australia, a non for profit business to provide employment and training opportunities for communities across Australia.

Across almost 40 years, IntoWork Australia has expanded into a group of businesses incorporating apprenticeship and recruitment companies including - AGA, CTC, HTN, Institute of Training & Further Education, Interact, Kestrel Recruitment, Mas, MRAEL, Stockdale and Work & Training.

IntoWork Australia is also the principal supporter of Inner North Community Foundation.

About the role:


You will be providing essential services to apprentices and trainees via phone, along with attending pre-employment programs as a face to face service, ensuring all Mas clients receive exceptional service.

The role will also work closely with the Mas Field Mentors who are located across VIC, QLD, TAS & SA

You will be responsible for ongoing monitoring of clients at risk, along with providing support and guidance to employers.

All functions of the Counsellor & Mentor are performed with the aim of increasing workforce participation, through either assisting clients to become work ready and/or preserving employment and training.

This is a full time, fixed term contract until 30/06/2024.

You will:

  • Assist apprentices and trainees to break down barriers to successful completion
  • Assist other Mas clients experiencing mental health difficulties or social barriers to explore issues and solutions enabling the client to engage/reengage with employment and/or training
  • Be the first point of call for employers and apprentices/trainees in crisis
  • Liaise with external agencies such as state based support services, Registered Training Organisations etc to address issues and ensure challenges are dealt with properly
  • Perform caseload management of clients deemed at risk or who have previously been in crisis
  • Conduct largely phone based sessions, with some face to face support in line with contractual obligations

About you:

You will bring:

  • Proven experience in supporting clients through crisis
  • Experience working with clients suffering mental health issues
  • Excellent communication and interpersonal skills with the ability to build relationships
  • Ability to problem solve and take ownership of client issues to find solutions and, with support from both internal and external stakeholders, to resolve them
  • A high level of organisation skills

_ Applicants must be eligible to work in Australia. A current Working with Children and National Police Checks are required and can be arranged for the suitable applicant._

What's in it for you?
We are a creative and collaborative environment with great company culture.

We will support you and ensure you have all the tools to make you successful, including a laptop & mobile phone.

Monthly supervision sessions will be provided to allow for practice growth. We also offer hybrid working conditions, alongside a competitive salary package

**If this sounds like you, please click on 'Apply', attaching your cover letter & resume.

  • Counsellor/ Mentor

    1 month ago

    Adelaide Region SA, Australia FindStaff Full time

    Mas National has an exciting opportunity for a Counsellor & Mentor to work in our Support Hub, delivering an essential part of the Mas National service. Your role will see you initially working within the MasExperience In-Training Support service, which is a free and tailored phone service to assist our apprentice and trainee clients. Your role will also see...

  • Counsellor/ Mentor

    4 weeks ago

    Adelaide Region SA, Australia FindStaff Full time

    Mas National has an exciting opportunity for a Counsellor & Mentor to work in our Support Hub, delivering an essential part of the Mas National service. Your role will see you initially working within the MasExperience In-Training Support service, which is a free and tailored phone service to assist our apprentice and trainee clients. Your role will also see...

  • Counsellor Mentor

    4 weeks ago

    Adelaide Region SA, Australia IntoWork Australia Full time

    **Location**: - Adelaide, South Australia**Category**: - Social Care **Work type**: - Contract Mas National has an exciting opportunity for a Counsellor & Mentor to work in our Support Hub, delivering an essential part of the Mas National service. Your role will see you initially working within the MasExperience In-Training Support service, which is a...

  • Counsellor Mentor

    4 weeks ago

    Adelaide Region SA, Australia IntoWork Australia Full time

    **Location**: - Adelaide, South Australia**Category**: - Social Care **Work type**: - Contract Mas National has an exciting opportunity for a Counsellor & Mentor to work in our Support Hub, delivering an essential part of the Mas National service. Your role will see you initially working within the MasExperience In-Training Support service, which is a...

  • Counsellor Mentor

    2 weeks ago

    Adelaide Region SA, Australia IntoWork Australia Full time

    Location: Adelaide, South AustraliaCategory: Social CareWork type: ContractMas National has an exciting opportunity for a Counsellor & Mentor to work in our Support Hub, delivering an essential part of the Mas National service. Your role will see you initially working within the MasExperience In-Training Support service, which is a free and tailored phone...

  • Education Counsellor

    2 weeks ago

    Adelaide Region SA, Australia AUG Student Services Full time

    Company Overview:AUG Global Network is an established international education consultancy company promoting Australia, Malaysia, Singapore, Switzerland, The United Kingdom (UK) & The United States of America (USA). AUG operates across 7 countries (Australia, China, Hong Kong, Indonesia, Malaysia, Philippines & Singapore).History:AUG was first established in...

  • Education Counsellor

    4 weeks ago

    Adelaide Region SA, Australia AUG Student Services Full time

    **Company Overview**: AUG Global Network is an established international education consultancy company promoting Australia, Malaysia, Singapore, Switzerland, The United Kingdom (UK) & The United States of America (USA). AUG operates across 7 countries (Australia, China, Hong Kong, Indonesia, Malaysia, Philippines & Singapore). **History**: AUG was first...

  • Rehabilitation Counsellor/social Worker

    6 days ago

    Greater Adelaide SA, Australia Humanity Health Group Australia Full time

    Open to Provisional Psychologists, Social Workers and Counsellors - Support from an innovative organisation and unrivalled professional support - Join an established team and work with a team of passionate health professionals **Who we are** At Humanity Health Group, every day, we’re improving quality of life. Our organisation stands out because we...

  • New Graduate Program Occupational Rehab

    3 weeks ago

    Adelaide Region SA, Australia Procare Group Full time

    This is where it starts! - Mentoring from our highly skilled and experienced Seniors! - Career planning, training and ongoing opportunities! **Procare’s New Graduate Program offers an excellent runaway to launch your career in the industry! **Our Graduate Program is anything but conventional. You will work with a team of passionate people focused on...

  • Rehabilitation Consultant

    2 months ago

    Adelaide CBD, Australia IPAR Full time

    Company Description Make real impact and achieve outcomes from meaningful and purposeful work! ASORC Registered Rehabilitation Counsellors work collaboratively as part of a multidisciplinary team of Rehabilitation Consultants. Support thousands of people living with illness, disability, or injury live life to their fullest potential. **Job...

  • Deputy Headmaster

    1 week ago

    Adelaide Region SA, Australia anzuk Education Full time

    Outstanding communicator who collaborates and builds capacity in stakeholders Authentic individual with personal warmth and a strong presence Purposeful and respected leader, able to develop contemporary education programsApplications are invited for the position ofDeputy Headmaster / Head of Preparatory School at Prince Alfred College, Adelaide. This is an...

  • Expression of Interest

    1 week ago

    Adelaide, South Australia Prestige Health Services Australia Full time

    Are you looking for the next step in your career and would love to join the PHSA team? Let us know Role Opportunities:Occupational Therapist Rehabilitation Counsellor Exercise Physiologist Psychologist Physiotherapist Social Worker About Us Prestige Health Services Australia (PHSA) is a national boutique provider delivering best in industry injury...

  • Aps 6 Information Service Officer

    4 weeks ago

    Greater Adelaide SA, Australia Department of Veterans' Affairs Full time

    Salary Range: $97,735 - $110,982 + Attractive Superannuation Open Arms is Australia’s leading provider of mental health services for current and former Australian Defence Force (ADF) members and their families. The newly established Clinical Governance Branch in Open Arms is seeking an experienced clinician to join the team as an APS 6 Clinical...

  • Psychological Services Manager

    1 week ago

    Port Adelaide Enfield, Australia Konekt Workcare Full time

    Konekt makes a difference by helping Australians IN to work, BACK to work, and BE WELL when at work, to maximise workforce participation. We're looking for Psychological Services Manager to lead a team of Provisional Psychologists, Rehabilitation Counsellors and Social Workers and to ensure quality across our range of psychological services. Be part of one...

  • Service Desk Team Lead

    1 week ago

    Adelaide, Australia First Focus Full time

    First Focus is Australia's **best **mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions. We pride...

  • Maths Tutor

    2 weeks ago

    North Adelaide, South Australia Ezy Math Tutoring Pty Ltd Full time

    We find students for you and take care of all the related hassle, so you can focus on what you're awesome at - tutoring.During 2023 we've gotten over 1800 tutors working with students, doing what they love in education and mentorship.With an increasing number of clients turning to us, we need more great tutorsRewards for Tutors: Earn good money while helping...

  • Service Desk Team Lead

    4 weeks ago

    Adelaide, Australia First Focus Full time

    First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.We pride...

  • Service Desk Team Lead

    3 weeks ago

    Adelaide, Australia First Focus Full time

    First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.We pride...

  • Service Desk Team Lead

    1 month ago

    Adelaide, Australia First Focus Full time

    First Focus is Australia's best mid-market Managed Service Provider, bar none. We are growing fast and now have over 270 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.We pride...

  • Technical Account Manager

    2 weeks ago

    Adelaide, Australia First Focus Full time

    First Focus is Australia's **best **mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We are **growing **fast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over...