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Incident Manager

3 months ago

Sydney, New South Wales, Australia Mission Critical Recruitment Full time
Client side role working for an innovative technology business.

  • Great growth potential & ongoing development & lprogression.
  • Work on exciting projects with the largest technology business's in the world.

Incident Manager | Data Centre Operations

Sydney NSW

Industry leading salary packages well in excess of $150k+

Overview
Mission Critical Recruitment are seeking a first-class

Incident Manager with a strong background in the mission-critical/ Data Centre industry to work for a well-established organisation with an excellent reputation.


We are looking for the incumbent to work closely with the operations team & drive incident and problem management ownership across their data centre operations.

You will be responsible for scaling their data centre processes process providing environmental worth.


As the Incident Manager, you will be conducting, reacting, driving, assisting, and presiding all critical incident inquiry activities across APAC.


Key Requirements

  • Ideally 5+ years' experience within a Incident Management role.
  • A bachelor's or master's degree in a relevant field.
  • Data centre/Mission Critical experience is highly beneficial.
  • Experience of centralising the incident management purpose across multiple sites/location.
  • Root cause analysis and delivery of technical projects & actions.
  • Problem management reporting through their life cycle(s).
  • Drive the execution, conversion and continuous correction of core operational process.
  • Worked in a demanding sector as this would be a 24/7 environment.
Great opportunity to work for a leading organisation who specialise in data centres and other technically challenging projects. Our client is big on extensive future growth opportunities and helping their employees with ongoing learning. This role is designed for someone who is looking to propel their career.