Customer Service Administrator

2 weeks ago

Knoxfield, Victoria, Australia Stramit Full time

Values Based

  • We know that great people get things done. Our values guide our decision making, and we know we are all better together. We believe all injuries are preventable and we never walk past we speak up and take action. Our people share ideas and are encouraged to have a go. We anticipate and create solutions for our customers and we're very proud to be Australian Made.
We're currently on the lookout for a Customer Service Administrator.

Key focus & responsibilities

  • Provide customer service and support (phone and online)
  • Provide excellent administrative support including data entry for our Customer Service team, management of post and answering all incoming calls
  • Living our values every day
  • Work collaboratively with internal cross functional teams to provide outstanding customer solutions

What is in it for you?

  • You will be joining an iconic Australian brand that is constantly evolving. With our grit, determination and relentless pursuit for excellence, we are constantly on the lookout for design and innovation enhancements to improve built landscapes. With a team that blends years of experience with youthful curiosity, we are searching for a team player to build our future together.

We commit to:

  • Empowering you to shape the transformation of our business;
  • Working with you to chase your career aspirations
  • Ongoing education and cross functional collaboration;
  • FLEXit our flexible work program that enables you to balance your own work/life priorities
  • Diversity & Inclusivity embracing everyone, we all have our own story to tell
  • Offering market leading benefits including 24 weeks parental leave with full pay or 52 weeks at half, Great corporate partner discounts, Learning academy Development and So much More

What does success at Stramit look like?

  • You will be a great team player, with a problem solving attitude. You are not afraid to roll your sleeves up to get the job done. You enjoy making a positive contribution and are a continuous learner. You are an excellent communicator and influencer and thrive on building connections internally and externally. You can pick up new systems easily and believe in consistency and standardisation.
We are on the lookout for;

  • Your responsibilities will include:
  • Provide customer service and support (phone and online)
  • Provide excellent administrative support including data entry for our Customer Service team, management of post and answering all incoming calls
  • Living our values every day
  • Work collaboratively with internal cross functional teams to provide outstanding customer solutions


So, if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch.

We'd love to have a chat and see if you could be a great fit to grow an exciting career with Stramit

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