Product Support Rep

2 weeks ago

Brisbane, Queensland, Australia Hastings Deering (Australia) Ltd Full time

Company :

Hastings Deering (Australia) Ltd

About the Role

Hastings Deering is currently recruiting for a Product Support Services Representative to support our Laboratory Services team. Based in Brisbane but allowing flexibility for travel, this is a Permanent position.

We are looking for someone with impeccable work ethics who likes to learn, seize opportunities and take responsibility for achieving excellence whilst working as part of a great team.

The key responsibilities of this role will include but not be limited to:

  • Identify opportunities and maintain client accounts
  • Provide training to internal and external customers ensuring software and services are utilised to full potential
  • Assist customers in achieving outcomes from services undertaken such as oil, coolant, diesel, grease or filtergram analysis
  • Prospecting clients through your own research, strategic cold calling, warm leads and existing databases
  • Develop lasting relationships with clients based on trust and adding value to their business
  • Report and communicate internally to ensure opportunities are being maximized and customer expectation are being met

About You

You will bring the following skills and experience to the role:

  • Trade qualification or relevant tertiary qualifications are desirable
  • Strong customer service
  • Ability to build effective relationships with internal and external clients
  • Strong analytical skills and attention to detail
  • High level of problem solving with the ability to work autonomously
  • Australian driver's license
  • Flexibility for extensive work travel within the company footprint as required
  • An understanding of oil analysis services

About the Benefits

Hastings Deering offers a wide range of benefits including:

  • A rewarding career with diverse opportunities
  • Paid parental leave options for primary (13 weeks) and secondary carers (1 week)
  • A competitive remuneration package
  • Salary Continuance Insurance
  • Employee Assistance Program for employees and their families
  • Discounts on private health, vehicles, travel and more
  • A culture of inspiration, innovation, collaboration and execution
  • Ongoing training & support to further your career
  • Free on-site parking
  • Annual salary reviews

How to Apply

If you are looking for a new role with endless career opportunities within an organisation who truly cares about their employees, then look no further and apply now.

For any enquiries about this role, please contact Brianna Klinberg | Talent Acquisition Partner on

Like the 'Hastings Deering' Facebook page, or find us on LinkedIn.

Every day, thousands of people come to work at Hastings Deering and every time they walk through our doors, we want them to know how valued they are. Our Flexibility and Inclusion program, 'Together as One', is designed to create a diverse, inclusive and powerful workforce where all our people feel like they belong and we welcome applications from people of all backgrounds.

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