Intensive Housing Management Officer

2 weeks ago

Melbourne, Victoria, Australia Trident Group Full time

Intensive Housing Management Officer

Birmingham

£24,447,90 per annum

37.5 hours per week

Permanent

About the role

To provide a customer focused housing service provision and deliver a day-to-day housing management service across supported accommodation. This includes working in partnership with both internal and external teams to be accountable for monitoring and managing the service.

Key Responsibilities:

  • Daily monitoring of lease and service level agreements with partner agencies
  • Ensuring occupancy, rent collection and arrears targets are met through the lettings and refurbishments of properties
  • Providing practical housing assistance and information to customers when entering the service and throughout their involvement with the service
  • Adhering and assisting in the management of the schemes allocations procedure
  • Monitoring and meeting relevant health and safety standards in properties
  • Monitoring both the delivery of reactive repairs and planned maintenance across the properties, ensuring it is of a high standard and is cost effective
  • Promote and encourage a high level of customer involvement, consultation and communication relating to housing management policy formulation and service delivery
  • Undertaking day-to-day housing management duties, including the maintenance of high standards of cleanliness within services, preparation of rooms and site inspections
  • Monitoring and reducing issues of anti-social behaviour within services
  • Clearly communicating tenant responsibilities and tenancy compliance
  • Working with colleagues to maintain good links with the local neighbourhood.
  • Effectively interpreting financial information relating to rents, charges and contracts

The benefits;

  • 34 days annual leave, plus the option to purchase up to 5 additional days
  • Birthday leave
  • New Home leave
  • Life assurance (3 x salary)
  • Employee Assistance programme
  • Employee Wellbeing programme
  • Flexible Working options

About You

  • A working knowledge of legislation in regard to Supporting People
  • Experience of working with a wide range of vulnerable clients
  • Experience of keeping accurate and compliant records
  • Experience of housing management duties
  • Experience of liaison with agencies/ partner organisations
  • Reliable and punctual
  • Ability to maintain confidentiality
  • Use of initiative
  • Flexible
  • Strong interpersonal skills
  • Excellent communication skills
  • High level of professional integrity
  • Person centred approach

Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;

  • Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
  • Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.

As a Disability Confident Committed Employer, we have committed to:

  • ensure our recruitment process is inclusive and accessible
  • communicating and promoting vacancies
  • offering an interview to disabled people
  • anticipating and providing reasonable adjustments as required
  • supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
  • at least one activity that will make a difference for disabled people

Applying

All applications must be accompanied with a current CV with a cover letter explaining how they meet the role requirements, which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

All roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).


#J-18808-Ljbffr

  • Icu Staff Specialist for Intensive Care at Home

    2 weeks ago

    Melbourne, Victoria, Australia INTENSIVE CARE AT HOME Full time

    Staff specialist (ICU) forINTENSIVE CARE AT HOMEEmployment Type: Contractor basis or Permanent part timeHours per week: 20 Hours per weekPosition Grade: Staff SpecialistSalary: As per Staff Specialist Award or contractor rates negotiableThe organisation:INTENSIVE CARE AT HOMEPosition Summary:A vacancy exists withinINTENSIVE CARE AT HOME for a highly...

  • Housing Officer

    2 weeks ago

    Melbourne, Victoria, Australia Housing Choices Australia Full time

    Introduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....

  • Housing Officer

    2 weeks ago

    Melbourne, Victoria, Australia Housing Choices Australia Full time

    Introduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....

  • Housing Officer

    2 weeks ago

    Melbourne, Victoria, Australia Community Housing LTD Full time

    Contribute to a world without housing povertyFull time fixed term roleMelbourne location with competitive salary + other benefitsAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by...

  • Housing Officer

    2 weeks ago

    Melbourne, Victoria, Australia Housing Choices Australia Full time

    Introduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....

  • Housing Officer

    2 weeks ago

    Melbourne, Victoria, Australia Community Housing Ltd Full time

    Contribute to a world without housing poverty Full time fixed term based in Melbourne- $82, $88, super + salary packaging + other benefitsAbout Us"My hope is that in 25 years' time, housing poverty will be history. Easier said than done, but can we ignore this crisis at hand?" Steve Bevington - Managing Director of Community Housing Limited.CHL was founded...

  • Housing Officer

    2 weeks ago

    Melbourne, Victoria, Australia Community Housing Ltd Full time

    Contribute to a world without housing poverty Full time, Permanent role based in Queens Rd, Melbourne 300 Great salary + super + salary packaging + other benefitsAbout Us"My hope is that in 25 years' time, housing poverty will be history. Easier said than done, but can we ignore this crisis at hand?" Steve Bevington - Managing Director of Community Housing...

  • Housing Officer, Specialised Housing Group

    2 weeks ago

    Melbourne, Victoria, Australia Housing Choices Australia Full time

    Introduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....

  • Housing Services Officer, Housing Advice

    2 weeks ago

    Melbourne, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEHousing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and...

  • Housing Services Officer

    2 weeks ago

    Melbourne, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEWork location: GSO Dandenong / Hybrid arrangementHousing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network of community workers and organisations that share the responsibility for...

  • Housing Services Officer

    2 weeks ago

    Melbourne, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEHousing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and...

  • Intensive Case Manager

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne City Mission Full time

    About the Opportunity:Melbourne City Mission (MCM) is a leader and innovator in the provision of services to the community. Established in 1854, MCM is a non-denominational organisation that supports thousands of Victorian people and communities to overcome barriers and disrupt disadvantage to live their life, their way.The Homelessness, & Family Services...

  • Housing Services Officer, Housing Advice

    2 weeks ago

    Melbourne, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEThis role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.Based in offices across the state and working across the Western Melbourne Housing Advice and Assistance Team, the role undertakes a range of tasks relating to the provision of...

  • Housing Services Officer

    2 weeks ago

    Melbourne, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEThis Housing Services Officer is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and...

  • Housing Services Officer

    2 weeks ago

    Melbourne, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLETenancy and Property Officers play a vital role in supporting the delivery of client-centred services to individuals and families who seek housing assistance or reside in public housing.ACCOUNTABILITIES INCLUDEOperating at value range 1, under general supervision, you will:Assess client's needs and provide comprehensive advice on housing options from...

  • Housing Services Officer, Client Support and

    2 weeks ago

    Melbourne, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEHousing Services OfficerHousing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable...

  • Housing Services Advisor

    2 weeks ago

    Melbourne, Victoria, Australia Housing Choices Australia Full time

    Introduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....

  • Housing Allocations Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Housing Choices Australia Full time

    Introduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....

  • Housing Services Advisor/receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Housing Choices Australia Full time

    Introduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....

  • General Manager Specialist Housing Group

    2 weeks ago

    Melbourne, Victoria, Australia Housing Choices Australia Full time

    Introduction:Join us and share our Vision:'All people affordably housed in neighborhoods that support life opportunities'Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging....