E-Commerce Manager

1 week ago

Sydney, New South Wales, Australia Sephora Full time

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty.

As part of the LVMH family, Sephora's excellence, innovation, and entrepreneurial spirit have made us the world's leading beauty retailer growing twice faster than the market. Across Australia and New Zealand, we have 30 stores, a growing online platform and we plan to grow this year on year. Not only do we have stores we also have a head office based in Sydney CBD. Sephora has a diverse number of roles to offer.

Sparked by energy and excitement, our passion is contagious. So, if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.

While at Sephora, you'll enjoy...

  • Opportunities for personal development here in Australia and New Zealand
  • Opportunities across our global group of high-end luxury brands
  • Gifted products throughout the year along with store discounts of up to 45% off
  • Paid Parental Leave, Birthday Leave & Personal Leave
  • Health and well-being initiatives including: Discounted Gym memberships & 24/7 Mental Health well-being programs
  • Life Insurance
  • Unique online learning platform
  • Fun social calendar
  • Fortnightly Pay + Super

The Opportunity:

The E-Commerce Manager (12 month FTC) has the responsibility of managing below the line digital marketing campaigns and overall website & App performance. They are part of the wider Marketing & E-Commerce team and work closely with a myriad of team members to seamlessly coordinate the end to end campaign management across Sephora's own channels in order to achieve revenue targets for the E-commerce business.

You'll shine here if you enjoy...

  • Managing the digital campaign and communication strategy (working closely alongside the E-Commerce Executives on execution) specifically across Onsite, App and Email - suggest iterations and improvements based on past performance.
  • Being the expert with all platforms and backend systems for e-commerce site and share knowledge across the AUNZ team and our brand partners
  • Driving and initiating email and App segmentation tests, working closely with Snr CRM Executive
  • Strategically developing data lead onsite campaigns and features, working with the E-Commerce Executives and regional teams to execute. Ensure campaigns are optimized to drive overall conversion rate.
  • Being the point person for our internal performance marketing team, aligning on monthly focuses and overall campaign direction.
  • Managing the relationship with the external design agency and freelancers, ensuring briefs are in to deadline and reflect a clear tone of voice.
  • Being the project lead for all promotional and sale campaigns across the ANZ business, developing the offering and omni channel communication strategy alongside the Head of E-Commerce.
  • Manage of a team of 3 executives, providing coaching and development to all.

We would love to hear from you if you have:

  • 7-8 years of experience in e-commerce and digital marketing.
  • Experience working in an e-commerce role
  • Experience in sales forecasting and trends.
  • Experience in SQL
  • Excellent understanding of existing and emerging digital marketing trends
  • Able to display a history of executing end to end campaign management
  • Previous digital marketing experience with a beauty and/or retail brand is a plus

You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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