Assistant Store Manager

2 weeks ago

Unley, Australia Telstra Full time
Employment Type

Permanent

Closing Date

21 Sept :59pm

Job Title

Assistant Store Manager - Unley

Job Summary


To support the Store manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model.

You will be an member of the team with excellent skills in operational governance.

You will collaborate with the Store Manager to create a high performing team, by coaching and empowering others to fulfil operational requirements and achieve their performance targets.


Job Description:

At Telstra, we believe the more connected people are, the more opportunities they have. That's why we help create a brilliant connected future for everyone, every day.

You'll never lose sight of one fact:
maintaining world-class sales and service is crucial to our success. That's a philosophy you'll share with our customers and impart onto your team. you're focused on creating solutions that have an incredible impact for our customers.

About the role


It is the Assistant Manager that helps bring this to life by influencing our teams to provide quality customer service in order to maximise sales and motivate outstanding customer service to our customers.

You will be a key team support both when the store manager is present or absent. You will coach and develop the next leaders in our business.

Some of the specifics:

Location:
Unley Shopping Centre 204 Unley Road, Unley SA 5061

Store Hours:
Monday, Tuesday, Wednesday: 9:00AM to 5:30 PM, Thursday 9:00AM to 7:00PM

Saturday 9:00AM to 5:00PM Sunday Closed


Duties- Coach Customer Advisors day-to-day for the delivery of sales and customer experience targets.- In the absence of the Store Manager you will own and guide the store to ensure a seamless transition.- Oversee the induction and ongoing training of new team members.- Execute business initiatives to meet and achieve store targets for each quarter of the financial year by setting and tracking monthly sales and customer experience targets.- Guide the store's performance to achieve sales and customer experience targets.- Initiate the store's compliance against central operating standards and processes and preside over productive operational excellence.- Resolve basic and complex store level customer complaints.- Ensure adherence the agreed customer sales model within the store.- Organise the shop floor to supervise customer flow and store traffic.- Supervise staff to customer demand and operational requirements.- Coach and develop the next group of leaders for our stores.

Skills and Experience- Demonstrated experience influencing people in a retail environment- Outstanding communication skills- Advanced appreciation of customer needs and proficient in resolving customer issues- Proven track record working within a productive, high-pace, customer-orientated retail environment- Advanced ability to successfully create and execute business improvement initiatives, and support the change agenda in store- Ability to successfully execute against key metrics (financial and customer)- Ability to successfully create and action store improvement opportunities

Benefits:

  • Corporate discounts and benefits
  • Fantastic team environment
  • Highly rewarding sales environment
  • Excellent career growth prospects
  • In depth training and coaching provided online and instore
How to apply

If you have a passion for retail, a desire for a stimulating career and can deliver a unique, memorable experience to our customers and your team every time they enter your store - a job at Telstra is for you Click APPLY today

  • Casual Sales Assistant Unley

    4 weeks ago

    Unley, Australia Bed Bath N' Table Full time

    **Job no**: 499221 **Work type**: Casual **Store/Office**: SA Unley **Categories**: Retail Team Members **WHO WE ARE** Bed Bath N’ Table is a true Australian owned business success story. We are proud of our unique, privately owned family run business that has been operating since 1976 with over 180 stores across Australia, New Zealand and Singapore...

  • Casual Retail Assistant

    1 week ago

    Unley, Australia Jeanswest Pty Ltd Full time

    _Wanting to start your career in Retail? All you need is an eye for style & the drive to deliver an exceptional customer experience - _All denim training is provided in store **J E A N S W E S T - **Are you our best fit? A **heritage Australian** denim brand who have led the market for the last **50 years**. With 114 stores and still expanding, our anthem...

  • Casual Retail Assistant

    1 week ago

    Unley, Australia Jeanswest Pty Ltd Full time

    _Wanting to start your career in Retail? All you need is an eye for style & the drive to deliver an exceptional customer experience - _All denim training is provided in store **J E A N S W E S T - **Are you our best fit? A **heritage Australian** denim brand who have led the market for the last **50 years**. With 114 stores and still expanding, our anthem...

  • Part-time Retail Assistant

    4 weeks ago

    Unley, Australia Jeanswest Pty Ltd Full time

    _Wanting to start your career in Retail? All you need is an eye for style & the drive to deliver an exceptional customer experience - _All denim training is provided in store **J E A N S W E S T - **Are you our best fit? A **heritage Australian** denim brand who have led the market for the last **50 years**. With 114 stores and still expanding, our anthem...

  • Part-time Retail Assistant

    3 weeks ago

    Unley, Australia Jeanswest Pty Ltd Full time

    _Wanting to start your career in Retail? All you need is an eye for style & the drive to deliver an exceptional customer experience - _All denim training is provided in store **J E A N S W E S T - **Are you our best fit? A **heritage Australian** denim brand who have led the market for the last **50 years**. With 114 stores and still expanding, our anthem...

  • Part Time Retail Assistant

    1 week ago

    Unley, Australia Jeanswest Pty Ltd Full time

    _Wanting to start your career in Retail? All you need is an eye for style & the drive to deliver an exceptional customer experience - _All denim training is provided in store **J E A N S W E S T - **Are you our best fit? A **heritage Australian** denim brand who have led the market for the last **50 years**. With 114 stores and still expanding, our anthem...

  • Part Time Retail Assistant

    1 week ago

    Unley, Australia Jeanswest Pty Ltd Full time

    _Wanting to start your career in Retail? All you need is an eye for style & the drive to deliver an exceptional customer experience - _All denim training is provided in store **J E A N S W E S T - **Are you our best fit? A **heritage Australian** denim brand who have led the market for the last **50 years**. With 114 stores and still expanding, our anthem...

  • Part Time Retail Assistant

    3 days ago

    Unley, Australia Jeanswest Pty Ltd Full time

    _Wanting to start your career in Retail? All you need is an eye for style & the drive to deliver an exceptional customer experience - _All denim training is provided in store **J E A N S W E S T - **Are you our best fit? A **heritage Australian** denim brand who have led the market for the last **50 years**. With 114 stores and still expanding, our anthem...

  • Part-time Retail Assistant

    2 weeks ago

    Unley, Australia Jeanswest Pty Ltd Full time

    _Wanting to start your career in Retail? All you need is an eye for style & the drive to deliver an exceptional customer experience - _All denim training is provided in storeJ E A N S W E S T - Are you our best fit?A heritage Australian denim brand who have led the market for the last 50 years. With 114 stores and still expanding, our anthem of "Jeanswest...

  • Executive Assistant

    2 weeks ago

    Unley, Australia Australian Services Union SA+NT Branch Full time

    About the role An Executive Assistant position is available with the ASU SA + NT Branch. This is a pivotal role in the union, working very closely with the leadership team and the elected members of Branch Executive and Branch Council. This position requires a high level of personal and organisational administrative support to the Secretary and Assistant...

  • Executive Assistant

    2 weeks ago

    Unley, Australia Australian Services Union SA+NT Branch Full time

    About the roleAn Executive Assistant position is available with the ASU SA + NT Branch. This is a pivotal role in the union, working very closely with the leadership team and the elected members of Branch Executive and Branch Council. This position requires a high level of personal and organisational administrative support to the Secretary and Assistant...

  • Strategic Assistant

    2 weeks ago

    Unley, Australia Carolina Cargo Full time

    Our client is at the forefront of technological innovation and strategic growth in the software industry. With a solid foundation built over 12 years and a clear vision for the future, they are expanding their reach into new ventures and markets. Their commitment to excellence drives them, and they are seen as a innovative organisation and...

  • Optical Dispenser

    4 weeks ago

    Unley, Australia Bupa Full time

    **About Bupa** Bupa is centred around genuine human experience and care, acting in human best interest and improving their health. We specialise in wellbeing. And health is what we’re known for. It’s what makes Bupa, Bupa. **About the role** This is a customer service and retail sales role with an absolute fashion focus. We are looking for a friendly,...

  • Finance & Administration Assistant

    2 weeks ago

    Unley, Australia CyberSquad IT Consulting Full time

    We are currently seeking an energetic and enthusiastic Finance and Administration Assistant to join our small, dynamic, fun and dedicated team based in Unley. **About CyberSquad IT Consulting**: CyberSquad IT Consulting are leaders in providing specialist Information Technology services and support to the Australian Healthcare sector. Our client base...

  • Merchandiser (Planogram)

    6 days ago

    Unley, Australia BIG Brand Influence Group Full time

    Ongoing casual hours - Work close to home - Flexible hours across the week As a Planogram Merchandiser, you will be responsible for the execution of planogram/relays whilst maintaining relationships with store and retail management on an ongoing casual basis, helping Brand Influence Group (BIG) support Australia’s major retailers. **About the...

  • Retail Planogram Merchandiser

    4 weeks ago

    Unley, Australia CROSSMARK Full time

    Retail Planogram Merchandiser - Unley - SA (Car Required) Includes Suburbs of Unley, Glenside, Cumberland Park, Torens Park, Fullarton, Wayville, Dawpark, Mitcham Employment Type - Casual Work for the 2023 Best Places to Work winner! CROSSMARK have ongoing casual work in Coles and Woolworths. 12 - 30 hours per week, Mon - Fri Competitive hourly Casual...

  • Retail Planogram Merchandiser

    2 weeks ago

    Unley, Australia CROSSMARK Full time

    Retail Planogram Merchandiser - Unley - SA (Car Required) Includes Suburbs - Unley, Mitcham, Glenside, Torrens Park, Cumberland Park Employment Type - Casual Work for the 2023 Best Places to Work winner! CROSSMARK have ongoing casual work in Coles and Woolworths. 1 - 30 hours per week, Mon - Fri Competitive hourly Casual rate $30.54 p/hr + kms +...

  • Retail Traineeships

    7 days ago

    Unley, Australia National Timber & Hardware Association Ltd Full time

    Exciting retail traineeship opportunities across Adelaide. We are eager to hear from you if you have an interest in retail sales, customer service & learning about the building materials industry! Entry level opportunities across Adelaide to secure Retail Traineeships in highly desired hardware stores. Gain on the job experience while completing a...

  • Administration Assistants

    2 weeks ago

    Unley, Australia Randstad Full time

    My Aged Care client has a full time opportunity for an experienced Scheduling Officer to join their high performing team based in Unley. The ideal candidate will assist in providing scheduling services that will enable the effective matching of customer demand, needs and preferences to workforce skills and availability.Responsibilities of the Position:...

  • Retail Planogram Merchandiser

    2 weeks ago

    Unley, Australia CROSSMARK Full time

    Retail Planogram Merchandiser – Unley - SA (Car Required) Suburbs Included: Unley, Mitcham, Glenside, Torrens Park, Cumberland ParkEmployment Type - CasualWork for the 2023 Best Places to Work winner CROSSMARK have ongoing casual work in Coles and Woolworths hours per week, Mon - Fri Competitive hourly Casual rate $30.54 p/hr + kms +...