Case Manager

1 week ago

Greater Adelaide SA, Australia Baptistcare SA Full time

About us:

Baptist Care SA works collaboratively with South Australians from all walks of life.

We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs.

We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals.

We find ways to make people's lives better.

About the role - Max Term Contract Part-time 0.6FTE until 31st December 2024, Tuesday - Thursday (8.30am - 4.36pm)**In preparation for referrals for our program commencing in January / February 2024, we are looking for a Case Manager to work with young people disengaging from education. Based at our Northern site in Salisbury, you will work together with families, schools, community groups and businesses to create a holistic support approach to achieve our client's goals.

Your duties include but not limited to:

  • Working with young people to create positive outcomes in accordance with their goals and program objectives
  • Managing a case load of up to 25 clients at a time
  • Developing and managing case plans for students accessing our services
  • Liaising with differing service providers such as, education or training facilities, and allied health
  • Comprehensive note taking to ensure client files are up to date

About you:

You truly believe in the ability to foster and nurture positive relationships with young people.

You are enthusiastic, approachable and have a sound understanding of resources available to young people to support their education, health and personal needs.

Having a larger case load of students, you will understand the importance of effectively managing competing priorities, but still dedicate time and detail to ensuring case notes are documented appropriately after all client interactions.

In this role, you will champion young people to break down the barriers that are holding them back from achieving SACE completion and engage them in options available for further education.

You will also have the following skills and experience:

  • Experience working with at risk youth or equivalent experience in community services
  • Experience working with young people in a learning centre environment
  • The ability to work autonomously, exercise good judgement and prioritise client outcomes.
  • Incredible interpersonal skills, prioritising client experience through exercising emotional intelligence
  • Ability to deal with sensitive issues with empathy and maintain confidentiality at all times

Specific Requirements:


Baptist Care SA is committed to the safety and protection of all children and vulnerable people and as such applicants will be considered in accordance with our safety practices and suitability.


  • Cert IV in Youth Work or Youth Justice; or
  • Diploma in Youth Work or Youth Justice; or
  • Bachelor degree in Social Work or Psychology
In addition, you will be required to have, or be willing to obtain prior to commencing:

  • Full unrestricted South Australia Driver's Licence
  • DHS Child-Related Employment Screening or Working With Children check
  • National Police Clearance
  • Training: Provide First Aid (min HLTAID011)
  • Training: Secure Environments for Children and Young People
  • Ability to work outside of normal office hours may be required
  • Use of own vehicle

Why work with us?


Baptist Care SA offers a flexible and supportive environment where you are encouraged to be the best version of yourself.


You'll also receive:

  • A competitive salary on the SCHADS Award (Level 4) $41.52 per/hour
  • Salary Packaging to increase your take home pay
  • A corporate health plan with BUPA offering discounted health insurance
  • Employee Assistance Program
  • Support for Aboriginal & Torres Strait Islander employees cultural and community obligations, including NAIDOC Leave and up to five days Paid Cultural Leave

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