Veteran Services Consultant

3 weeks ago

Sydney, New South Wales, Australia IPAR Full time
Company Description

Job Description:

  • Enjoy diversity in your role
  • No one day is ever the same_

Tasks could include:

  • Managing a specialised caseload of veteran clients, supporting them on their return to wellbeing journey, this includes via inperson servicing and teleconference.
  • Supporting veteran clients and their families to return to work following servicerelated injuries and illnesses, as medically appropriate for the veteran
  • Supporting veteran clients and their families to reengage with community activities
  • Supporting veteran clients and their families to engage in civilian medical treatment and develop an understanding of how to access treatment with support from government entities
  • Assisting veteran clients who may be experiencing a crisis or need mental health support. The provision of care is veterancentred and trauma informed
  • Attending case conferences to support veteran clients
  • Supporting veteran partners to engage in job seeking activities and obtain employment
  • Working with people with complex psychological and physical diagnoses and supporting them as they return to their usual activities
  • Undertaking a variety of assessments to support veterans engage in services
  • Working with a variety of stakeholders such as veterans, veteran families, government departments, RSL Employment Program, Open Arms Veterans and Families Counselling, various Ex-Service Organisations (ESOs), community programs, Invictus Australia, NDIS and treating health practitioners to ensure our veteran clients are supported and connected
  • Providing psychoeducation and training to clients and employers using our awardwinning biopsychosocial health coaching tool, Positivum** and healthy mind training packages
  • Working in a multidisciplinary team to support mentoring, knowledge and growth
  • Utilisation of various case management systems and an internal intranet page. Use of external portals to keep up to date with important information
  • Some travel may be required in order to meet with clients at alternative locations

Qualifications:

Our new team member will have:

  • Tertiary qualifications in Occupational Therapy, Exercise Physiology, Physiotherapy, Osteopathy, Nursing (RN), Social Work, Rehabilitation Counselling or Psychology
  • Professional registration with either AHPRA, ESSA, AASW, ASORC, RCAA
  • Strong emotional intelligence and a genuine passion for holistically working with veteran clients and their families to support their journey of recovery and return to wellbeing
  • Good time management and organisational skills, strong attention to detail and complex problemsolving abilities
  • A current driver licence and access to their own vehicle
Additional Information

Our comprehensive induction program will ensure that you are equipped with all the tools you need to succeed.

How do we support you?

  • Providing opportunities to participate in relevant CPD and professional training;
  • Mentoring from the Veteran Support Team, which consists of the Veteran Experience Manager, National Technical Manager
  • Veteran Services and a Veteran Support Team, Subject Matter Experts;
  • Working closely with the Veteran Support Team to assist you to work with your veteran clients no one works in isolation;
  • An opportunity to be part of the Veteran Advisory Board, an internal board made up of veterans and exserving members and family of veterans, or people with close connections to the veteran community to ensure our services remain veterancentric and reflective of the needs of the community;
  • Engagement and involvement in our partnership with Invictus Australia.
With a strong 'promote from within' culture, our current team leaders all commenced their career as consultants. With constant growth within our dynamic team, there will be opportunities aplenty to advance your career with IPAR

To have a confidential discussion about the role please contact our Veteran Experience Manager, Peta Siggers on

You are welcome here.


We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

When you join IPAR, we want you to bring your whole self to work - and we value your unique contribution.


  • MedHealth is committed to providing a safe and healthy work environment for all staff. Your vaccination status may be discussed as part of the recruitment and selection process._

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