Disability Service Manager- Melbourne VIC

2 weeks ago

Melbourne, Victoria, Australia Crescent Respite Full time

Melbourne VIC

Company Overview:

Crescent Respite is an NDIS provider and a pioneering organization in the field of psychotherapy, committed to providing person-centred care and innovative solutions for individuals with diverse needs. With a focus on modern, out-of-the-box thinking, Crescent Respite envisions a world where people with disabilities receive the utmost care and attention tailored to their unique needs and are not only supported but thrive in an inclusive society.

We aim to become the leading provider of person-centred psychotherapy services and make a positive impact on the lives of individuals and their families.

About the role:

We are currently seeking a Disability Service Manager for our SIL & Respite accommodations in Victoria.

This unique role is responsible for the full operation of staff rostering and adjustment, management of staff and data/records, full function and operation of accommodations and other service sector, while ensuring that the health and well-being of staff and participants are addressed.

Key responsibilities:

  • Service Delivery: Oversee the delivery of services, ensuring they are safe, respectful, client-centred, and aligned with individualized assessments and plans.
  • Client Intake and Assessment & Support: Facilitate the intake and assessment of new clients to the service. Experience in writing service agreements, schedule of supports and correctly interpreting the NDIS line items.
  • Budget and Planning: Develop and manage the SIL / Respite facility budget, ensuring financial sustainability and exploring funding opportunities.
  • Participation in household duties: Developing suitable and sustainable long-term community-based living options.
  • Staff Management: Ensure the coordination, guidance, support, and performance management of individual staff members.
  • Data and Records Management: Comply with legislative and administrative requirements in the creation, handling and reporting of information regarding clients, staff, and service delivery.
  • Occupational Health Safety and Welfare: Implementing and monitoring all policies, procedures, and work practices in line with WHS legislations and organisation requirements.
  • Relationship Management: Develop and maintain strong relationships with clients, their families, relevant community organizations, and other practitioners.

Selection Criteria:

  • At least five years of experience in a management role in disability respite care or similar.
  • Previous management experience working with a NDIS provider is essential
  • A diploma in a related field of community services, disability, social or equivalent.
  • Experience in managing a team and coordination with team leaders and external stakeholders
  • Understand the compliances requirements within the NDIS framework
  • Experience in conflict management and resolution
  • Proficient written and verbal communication skills
  • Willingness to travel to the SIL houses and Respite Facilities

Mandatory Compliance Requirements:

  • NDIS Worker Screening Check
  • Valid Victorian Working with Children Check
  • Current First aid and CPR certificate
  • Current Victorian Driver's License
  • Satisfactory National Police Certificate obtained within the last 6 months.

Apply now

We offer a supportive and inclusive work environment, comprehensive training, and ample opportunities for personal growth and advancement.

If this is the right role for you, please submit your resume and cover letter addressing the selection criteria TODAY

Crescent Respite values lived experience of mental health recovery and diversity in our workplace. We strongly encourage applications from people from Aboriginal and Torres Strait Islander background, people with disability and people from diverse cultural and linguistic background.

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