Strategic Partner Manager, APAC

2 weeks ago

Sydney, New South Wales, Australia Flywire Full time

Full-time, Sydney | Australia-remote, AU

Are you ready to trade your job for a journey? Become a FlyMate

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we've digitized payments for more than 3,500+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we're just getting started

With over 1,100+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are seeking a dynamic individual for the role of Strategic Partner Manager, EDU APAC.

You'll be part of a team who is focused on identifying and driving new strategic relationships for our Education vertical. What does this take? We are looking for someone who:

  • Passionately drives client satisfaction by cultivating strong and impactful relationships
  • Thinks strategically and works collaboratively with other FlyMates, while tirelessly executing on your own goals and responsibilities
  • Communicates effectively - at the heart of every great teammate at Flywire is the ability to communicate your vision effectively, specifically with audiences which include both internal stakeholders and external partners
  • Creatively executes on the corporate strategic vision

The primary role of the Strategic Partner Manager is to increase awareness, alignment, and collaboration with Flywire partners to drive new value for clients by positioning Flywire for deep and meaningful integrations, which leads to the best payment experiences. This role, in addition to being a cross-collaborative role within the organization, will require strategic planning and execution for new and existing markets. The ideal candidate for this role will have a strong background in client management, strategic selling, or partner management.

Key responsibilities:

  • Develop a market-specific partner strategy with regional stakeholders to creatively execute on regional revenue goals using new and existing partnerships.
  • Manage partner portfolio, revenue growth goals, and regular reporting requirements.
  • Create and deliver regular partnership performance reviews to identify mutually appealing opportunities for growth and to drive further value for Flywire clients.
  • Develop internal and external promotional campaigns to increase revenue lift, visibility, and pipeline activity.
  • Establish a regular cadence and standing meetings with partners to ensure strong relationships and continued collaboration.
  • Coordinate with cross-functional teams to ensure lifecycle management is working effectively in the organization. Propose and execute enhancements to streamline, as necessary.
  • Escalate customer care and relationship management requests to the partners or internal teams, as required.
  • Drive product requests to support the development of partner ecosystem.
  • Attend industry conferences, lectures and trainings to continue building awareness
  • Support the Director of Global Strategic Partnerships in any capacity necessary to build and grow the business.

Here's What We're Looking For:

  • 3-5 years partnership management, sales, relationship management, or business development experience.
  • Experience in building strategic relationships or consultative sales; the ability to build rapport quickly and meet the specific customer needs with effective solutions.
  • Strong interpersonal, analytical and planning skills
  • Fluency in English. Additional fluency in Japanese or Korean will be a plus
  • Willingness to travel up to 25% of the time

What We Offer:

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start- Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers)

Submit today and get started

We are excited to get to know you Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.

#J-18808-Ljbffr

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