Insurance Representative

2 weeks ago

Melbourne, Victoria, Australia HESTA Full time
Insurance Representative

Be inspired everyday - let your work make a difference

#Superwithimpact


At HESTA we're a leading national superannuation fund dedicated to people working in health and community services - a growing sector of ordinary people doing extraordinary things, day in day out, right across Australia.

More than 1 million Australians trust HESTA with their money.

So together, we invest billions of their savings globally, striving to generate strong investment returns and make a real difference to their financial futures.

Our focus is on helping our members enjoy the retirement they've worked hard for.

The opportunity - 'Do what you love, and you'll never work a day in your life' #careerswithimpact

Bring your authentic & passionate self to this exceptional role.


As our fund continues to go from strength to strength, we are looking for an experienced and motivated insurance representative to join our team.

You will be is responsible for administering insurance benefits and services to deliver optimal superannuation outcomes.

As we transition to our new administrator, there will be the opportunity to be integral in designing processes aimed at ensuring our members and their beneficiaries receive high quality services.


This is a 12 month maximum term contract.

Your day will see you:

  • Analyse, assess and sign off on death, terminal illness and permanent incapacity benefits.
  • Review declined claims and advocate for our members.
  • Engage with our partners (insurers and administrators) and internal stakeholders to ensure member and beneficiary insurance and claims administration is accurate, timely, fair and reasonable and meets regulatory obligations.

About you

You will have:

  • Ideally worked within a similar role within the superannuation sector.
  • Strong knowledge of insurance products and administration
  • Demonstrated experience with insurance claims settlement techniques
  • Understanding of superannuation legislation
  • Experience with MicroSoft Office suite of products, especially Excel

What's in it for you?
We will leave all the 'work you'll be doing' stuff in the PD but here's a few things that you'll get to enjoy working at HESTA:

  • Your leave and time off matters, up to 6 days paid volunteer leave, up to an additional 5 days of leave over the end of year and new year period, access your LSL after 3 years Take AL at half pay, and purchase up to 2 weeks additional leave
  • Your professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools
  • Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/
  • Your financial wellbeing matters, 15% super, financial planning support, end of year payment for all Enterprise Agreementcovered employees, incentivised Employee Referral Program and novated lease options


HESTA is a great place to work but don't take our word for it, we were named (again) Employer of Choice for Gender Equality 2022.


Please note:
Applications via recruitment agencies will not be accepted for this position

Job ID 2092

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