Group Coordinator Restaurants

2 weeks ago


Perth, Western Australia Crown Perth Full time

Group Coordinator Restaurants - Crown Perth

  • At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. It is expected that employees always demonstrate company core values and consistently create an environment where behaviours demonstrate each value with respective colleagues and customers.
  • As a Group Coordinator Restaurants you will be responsible for efficiently and effectively handling all group restaurant customer interactions. You will understand customer requirements and utilise appropriate systems and sales techniques (including cross selling and up selling) to offer additional or alternative products or services whilst maintain accurate customer records.

To be successful, you will need to demonstrate the following:

  • Extensive customer service experience
  • Experience and exposure to reservation systems
  • Competent in the use of Microsoft Office suite of products

Preferred Criteria:

  • Hospitality qualifications
  • Certificate III in Telecommunication (Call Centre)
  • Previous inbound and outbound contact centre experience
  • Experience with Opera Hotel Property Management System

What we offer you:

  • This is a part time position with opportunities for future development. Crown Perth provides free parking, uniforms washed and laundered on site and free meals at our staff restaurant The Hive. Crown Perth staff have access to attractive discounts and benefits across the Perth, Melbourne and Sydney properties.
  • Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Primary Location:
Perth

Position Status:
Part Time

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