Scheduling Officer

2 weeks ago

Unley, Australia Randstad Australia Full time
My Aged Care client has a full time opportunity for an experienced Scheduling Officer to join their high performing team based in Unley. The ideal candidate will assist in providing scheduling services that will enable the effective matching of customer demand, needs and preferences to workforce skills and availability.

Responsibilities of the Position:

Deliver excellent customer service to their clientsMonitoring and actioning assigned tasks efficiently, accurately and within
deadlineReallocating of visits to cover providers taking planned/unplanned leaveProactively, and professionally liaising with internal stakeholders to support customer changes and additions to their current schedulesProactively ensuring that the service rounds are operating effectively and any variation that is made does not impact other areas negativelyRecord, monitor and maintain documentation that is compliant to the client's framework, the Aged Care Standards and associated regulationsAll documentation completed regarding internal or external stakeholders to be completed accurately, and efficiently, using the appropriate documentation processProactively reporting and documenting any incidents/hazards/concerns and other records as directedProactively supporting Scheduling Specialists/Team Leaders to achieve the divisional and organisational objectives, goals and outcomes.
Essential Criteria:
A current National Police Clearance (Under 12 months)Demonstrated experience in a fast paced scheduling/administrative role within a medium to large sized organisation focusing on delivering quality services.Highly developed software literacy skills across all common MSOffice products and ideally in rostering software packagesHighly developed prioritisation skills with a proven ability to manage workload in order to achieve business outcomesHighly developed analytical skills with the ability to manipulate and analyse raw data and present the analysis in an appropriate mannerWell-developed written and verbal communication skills, including negotiation skillsKnowledge and understanding of scheduling in an Aged Care and/or Health setting will be advantageous but not essential.
If you are interested in this exciting opportunity and have the relevant skills required, please apply online with your updated CV. For further enquiries, please call Kammy Lee on or email Please note only the shortlisted applicants will be contacted immediately, I look forward to seeing your application. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. skills Scheduling Officer
qualifications This position requires strong scheduling and coordination experience from working in a similar role ideally in Disability or Aged Care industries.
education Secondary School/High School

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