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Service Support Analyst
2 weeks ago
As a Service Support Analyst, you will have a customer-centric approach to your work and an interest in maintaining up to date IT knowledge.
Some of the activities you will expect to be doing are:- Provide customer oriented first and second level Information and Communication Technology (ICT) support for approved software and hardware for the department in accordance with Managed Operating Environment (MOE) and Corporate Desktop guidelines. Contribute to the effective management of ICT services through the installation, maintenance and administration of extensive local area networks, personal computers and associated peripherals, operating systems (Windows 10 and Windows 11), video conferencing equipment, Voice Data Mobility (VDM) solutions, Collaboration Tools and department specific hardware and software. Coordinate the provision of ICT services and supplies from internal and external providers.
Desirable requirements:
- Qualifications in Microsoft Windows, Microsoft Active Directory, Microsoft Office Productivity Suite and ITIL or a similar discipline would be highly regarded
Perks:
- Flexible working options. Generous superannuation & leave options including 17.5% leave loading paid as a lump sum yearly. Health & wellbeing program which includes a yearly gym and fitness reimbursement. Vast learning & development options including study & research assistance schemes.
Job Ad Reference:
QLD/497132/23 Closing Date:
Wednesday, 12 July 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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