Customer Service/Pricing

1 week ago


Sydney, New South Wales, Australia People in Focus Full time

An opportunity exists for a Customer Service/Pricing Coordinator to join this well-established global freight forwarder located in Port Botany. The company offers a great team environment and excellent working conditions and the successful applicant will be responsible for the end-to-end processing of airfreight operations.

Duties & Responsibilities include:

  • Receiving bookings for export shipments
  • Booking freight with airlines
  • Coordinating pick up and delivery of freight
  • Preparing export documentation & complete export entries (EDN)
  • Finalise job invoices and costs
  • Ensure airline security arrangements and procedures are met
  • Tracking and status updates of flight arrivals/departures
  • Ensure dangerous good/hazardous guidelines are met
  • Negotiate freight rates with airlines and co-loaders
  • Preparing quotations for clients and overseas agents
  • Liaise and maintain relationships with clients, overseas agents, airlines, freight forwarders and internal departments

Role Requirements:

  • Industry knowledge of import/export air processes
  • Experience in CargoWise essential
  • Outstanding customer service skills
  • Excellent data entry skills with a high level of accuracy
  • Attention to detail and the ability to meet deadlines

This is an excellent opportunity for someone who is an experienced airfreight operator and looking to work for a global organisation who offer stability and a great team environment.

Interested applicants are encouraged to apply online or for a confidential discussion contact Deb Collie on mobile

People in Focus are specialist in providing employment solutions in Freight, Shipping and Logistics. Interviews can also be scheduled at a location convenient for you.


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