HR Customer Support Officers X 4

3 weeks ago

Newcastle, New South Wales, Australia Indigeco Pty Ltd Full time
Located at Newcastle
- $31.5 per hour + super

  • ASAP start, 5 months contract
5 months contract

Located at Newcastle and WFH negotiable

$31 per hour + super

All training provided, only thing required is good customer service skills and a positive attitude.

Primary purpose of the role


This purpose of this role is to deliver high quality customer service and to support our school based and corporate customers by providing initial advice and direction in relation to human resources related queries within a shared services contact centre environment.


In addition, the role assists in the recording and maintenance of the customer enquiries data base as part of the customer relationship management system.


Responsibilities

  • Ability to deliver high quality customer service, through strong customer engagement in a high volume contact centre environment
  • Handle customer enquiries promptly and courteously while maintaining confidentiality and using discretion in the performance of all duties.
  • Identify, refer and assign nonstandard and more complex enquiries to a Centre of Expertise for action and resolution.
  • Maintaining currency in knowledge of policy, legislation and related business processes in order to efficiently and effectively respond to customer needs.
  • Maintaining accurate data records in a customer management system to ensure that customer enquiries are dealt with in a timely manner.
  • Ability to confidently use multiple technology platforms and databases
  • Must adhere and meet to Contact Centre KPI's on a daily and monthly basis

Essential Requirements

  • Ability to work on a rotating roster, Monday to Friday between 7:30am to 6:00pm
  • Strong Customer Service Skills
  • Understanding of basic HR administrative processes beneficial

If this sounds like you, APPLY NOW

Bee Nguyen

Recruitment Specialist


Applications received after the due date may be considered for similar roles.
- "Indigeco Acknowledges the Traditional Custodians of country throughout Australia and Recognise our Brothers & Sisters Connection to Land, Waters and Community. We pay our Respects to our Brothers & Sisters our Culture & to our Elders past, present & future"._

  • 4 X 4 Accessory Fitter

    2 weeks ago

    Newcastle, New South Wales, Australia Labourpower Trade Full time

    Labourpower Trade are currently seeking talented 4WD Accessory Fitters with great mechanical skills & a sound knowledge of automotive fitting to join our clients team in Newcastle.Our client is one of Australia's largest suppliers of aftermarket accessories and camping gear.Key responsibilities will include, but are not limited to:Fitting of a broad range of...

  • Customer Support Officers

    2 weeks ago

    Newcastle, New South Wales, Australia Alexander Appointments Full time

    $32.16 per hour + Super | Estimated 4-month temp assignment, potential to extend NSW State Government | Newcastle Location ASAP Start | 35hours per week, 7am7pm OR 7am10pm Mon-Fri/Sun rotating rosters- $32.16 per hour + Super | Estimated 4-month temp assignment, potential to extend:- NSW State Government | Newcastle Location:ASAP Start | 35hours per week,...

  • HR Business Partner

    3 weeks ago

    Newcastle, New South Wales, Australia HR Partners Full time

    An exciting permanent opportunity has become available to join a well respected construction business located in Newcastle. As a HR Business Partner you will play a key role in this HR team and build strong relationships across the business. With a culture of engaged loyal employees and clients, this HRBP role will provide challenging and rewarding...

  • School Learning Support Officer

    3 weeks ago

    Newcastle, New South Wales, Australia NSW Government -School Administrative and Support Full time

    Position Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...

  • Technology Support Officer, Clerk Grade 3/4

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -School Administrative and Support Full time

    Position Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...

  • Administrative Support Officer

    3 weeks ago

    Newcastle, New South Wales, Australia APG Workforce Full time

    Government Role- $300 Per Day + Super 6Month Contract High possibility of extension + Hybrid WFHAPG Workforce are currently seeking an experienced Administrative Support Officer for a 6- month contract within a Newcastle Government Sector.Pay Rate:$300 Per Day + SuperLocation:Hybrid - WFH - expectations is to be in the office 1 x per weekStart...

  • HR Services Trainee

    2 weeks ago

    Newcastle, New South Wales, Australia Support Services - InfraBuild Full time

    About the role:Do you have an interest in Human Resources and Business Administration, but are unsure about where to start? Are you looking to upskill and progress your career? Not only will you have the chance to earn a formal TAFE qualification, but you will also receive valuable on the job training and earn a salary.Based on our site in Mayfield, you will...

  • Professional Experience Support Officers

    2 weeks ago

    Newcastle, New South Wales, Australia University of Newcastle Full time

    Job no: HRC0005289Category: Professional, HEW 5 6 various opportunities across our three Colleges based at our Callaghan campus Higher Education Worker Level 5 + 17% superannuation Provide administrative support to students, staff and placement providers for professional experience placements and WIL activities We are currently recruiting for 6 Professional...

  • Recruitment Support Officer

    3 weeks ago

    Newcastle, New South Wales, Australia NSW Government -NSW Health Pathology Full time

    Employment Type: Temporary Full Time up to June 2024, with the potential for ongoing employmentPosition Classification: Administration Officer Level 4Remuneration: $66, $67, per annum plus superannuationHours Per Week: 38Requisition ID: REQ428377Location: NewcastleApplications Close:***10 September :59pmAbout the opportunityAre you passionate about helping...

  • Administration Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Calvary Full time

    #522465 Administration OfficerPatient Services DepartmentCalvary Mater NewcastleX2 Fixed-Term Full-Time PositionsFixed-Term Full-Time Leave Relief Positions -12 months.Classification: Administration Officer Level 3 year 1-2.Remuneration: $ $34.33 per hour, plus applicable loadings.Successful applicants must be available to participate in a 7 day/24 hr...

  • Administration Officer

    3 weeks ago

    Newcastle, New South Wales, Australia Calvary Full time

    #524275 Administration OfficerPatient Services DepartmentCalvary Mater NewcastlePermanent Full-TimePermanent Full-TimeClassification: Administration Officer Level 3 year 1-2.Remuneration: $ $34.33 per hour, plus applicable loadings.Successful applicants must be available to participate in a 7 day/24 hr roster.About the role:The Administration Officer is...

  • Customer Care Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Customer Care SpecialistJoin the Service NSW team of talented, passionate peopleCustomer Care SpecialistTalent PoolFull-time 35 hours per weekLocation Contact Centres -Newcastle, Maitland, Gosford, Lithgow, ParramattaSNSW Grade 5Renumeration - Package includes salary starting at $81,475 base plus superannuation and annual leave loadingAbout Service...

  • vr gp position in inner city newcastle nsw

    3 weeks ago

    Newcastle, New South Wales, Australia Ozhealth Australasia Full time

    Work Type : Permanent Full Time Location : NSWStart Date : 11/04/2022 Resident requiredMMM 1 and DPA areaMixed Billing PracticeEarn 70% of Billing with initial $150/hr for 3 months We are seeking a VR GP for a well establish practice in Newcastle NSW ABOUT THE ROLE:Full time VR GP to replace a departing male GPMM1 & DPAAccredited purpose-built, GP owned,...

  • Support Officer

    2 weeks ago

    Newcastle, New South Wales, Australia NSW Government -TAFE NSW Full time

    BE BOLD. BE AMBITIOUS. MAKE YOUR NEXT MOVE THE RIGHT ONE. Be part of a value driven organisation that supports flexible working and offers work life balance Competitive salary package and access to multiple benefits 1 x Temporary fulltime position until 30th June 2024 with the possibility of extensionOur goal is for TAFE NSW to be more than a workplace for...

  • Customer Contact Consultant

    2 weeks ago

    Newcastle, New South Wales, Australia Greater Bank Full time

    About the roleAs a Customer Contact Consultant in our Service Team at Cameron Park, you will play a proactive role in supporting our customers in achieving their financial goals. You will act as the initial point of contact for both internal and external customer enquiries, ensuring efficient and effective management of calls pertaining to Greater Bank's...

  • School Learning Support Officer

    3 weeks ago

    Newcastle, New South Wales, Australia NSW Government -School Administrative and Support Full time

    Position Information: The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...

  • Student Support Officer

    3 weeks ago

    Newcastle, New South Wales, Australia NSW Government -School Administrative and Support Full time

    Position Information:The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the...

  • Ict Support Officer

    2 weeks ago

    Newcastle, New South Wales, Australia Ashdown Consulting Full time

    $ $53.54 p/h + Super 4 Month Contract NewcastleICT Customer Support Officer |4 Month Contract |Up to $59.42 p/h inc. super- $ $53.54 p/h + Super 4 Month Contract NewcastleAbout the CompanyThis NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data...

  • HR Officer

    2 weeks ago

    Newcastle, New South Wales, Australia PeopleFusion Recruitment Specialists Full time

    Contract Type: Temporary/Contract Recruitment Location: Newcastle Specialisation: Human Resources Reference:Contact Name: Brooke Tisdell Job Published:November 10, :01We don't want you to miss this opportunity, so here's the essentials while we get the juicier details togetherOur client is seeking a HR Officer for their aged care facility based in Mayfield....

  • 20 X Customer Support Officers Nsw State Government

    3 weeks ago

    Newcastle, New South Wales, Australia Alexander Appointments Full time

    $32.16 per hour + Super | 35hours per week, 7am-7pm Mon-Fri Rotating Roster NSW State Government | Hybrid Newcastle + WFH ASAP Start | Estimated 3month assignment, potential to extend- $32.16 per hour + Super | 35hours per week, 7am-7pm Mon-Fri Rotating Roster:- NSW State Government | Hybrid Newcastle + WFH:ASAP Start | Estimated 3-month assignment,...