Collections Officer

2 weeks ago


South Brisbane, Australia Flexhive Full time

Based in Toowong, this is an 8-week contract position with the possibility for extension or permanency.

About the role:

  • Initial 8-week contract starting Monday 15th of April - potential extension or the opportunity to put your name down for a permanent role for the right candidate.
  • Location: Toowong.
  • Full time 37.5 hours per week Monday to Friday 8:00 AM to 04:00 PM (Potential to work 30 hours part time however the preference is for Full Time).
  • Working Arrangements: 100% in office due to the nature of the role.
  • $33.60 per hour + Super
  • Full training provided before starting the role
  • Applicants must have full work rights and be willing to undergo a Police check to be considered for this role.

Role responsibilities:

Reporting to a Team Leader, you will be responsible for the effective management of debtor (customer) accounts to ensure timely collection of debts and maximization of revenue.

  • Outbound calls to customers with debt owing to clients
  • Communicate and negotiate payment arrangements with customers
  • Assist with customer account queries such as account status, outstanding balances, interest accrued and existing payment arrangements
  • Tailor approach to each individual circumstance to ensure payments arrangements are in the best interest of the customer
  • Maintain accurate recording keeping
  • Meet daily, weekly and monthly KPI's in line with department standards


Ideal candidate:

Our ideal candidate would be a person with strong interpersonal and communication skills and previous experience working in a call centre environment. Ability to listen effectively to provide tailored outcomes for customers will help you to hit the ground running in this role.

Requirements:

  • Call centre experience is preferred
  • Patient and able to deal with any customers
  • Great communication skills and ability to communicate effectively
  • Able to quickly learn, understand and implement relevant legislation and regulations that govern the collections industry
  • Ability to meet KPI's.

Sounds like you? Make sure to apply

Reference number: BBBH237112
Profession:Administration & Office SupportCustomer Service

Company: Hudson Australia
Date posted: 14th Apr, 2024


  • Collections Officer

    2 months ago


    South Brisbane, Australia Hudson Australia Full time

    We are seeking a diligent and proactive Collections Officer to join our client's team. The Collections Officer will be responsible for managing overdue accounts and ensuring timely payment from customers while maintaining positive relationships. **Key Responsibilities**: - Investigating and resolving any discrepancies or disputes related to billing and...

  • Collections Officer

    2 weeks ago


    South Brisbane, Australia Hudson Australia Full time

    We are seeking a diligent and proactive Collections Officer to join our client's team. The Collections Officer will be responsible for managing overdue accounts and ensuring timely payment from customers while maintaining positive relationships.Key Responsibilities: Investigating and resolving any discrepancies or disputes related to billing and payments....

  • Collections Officer

    4 days ago


    South Brisbane, Australia Hudson Australia Full time

    **Based in Toowong, this is an 8-week contract position with the possibility for extension or permanency. **About the role**: - Location: Toowong - onsite carpark available. - Full time 37.5 hours per week Monday to Friday 8:00 AM to 04:00 PM (Potential to work 30 hours part time however the preference is for Full Time). - Working Arrangements: 100% in...

  • Collections Officer

    1 month ago


    South Brisbane, Australia Flexhive Full time

    Based in Toowong, this is an 8-week contract position with the possibility for extension or permanency. About the role: Initial 8-week contract starting Monday 15th of April - potential extension or the opportunity to put your name down for a permanent role for the right candidate. Location: Toowong. Full time 37.5 hours per week Monday to Friday 8:00...

  • Collections Officer

    3 weeks ago


    South Brisbane, Australia Flexhive Full time

    Based in Toowong, this is an 8-week contract position with the possibility for extension or permanency. About the role: Initial 8-week contract starting Monday 15th of April - potential extension or the opportunity to put your name down for a permanent role for the right candidate. Location: Toowong. Full time 37.5 hours per week Monday to Friday 8:00...


  • South Brisbane, Australia Mater Group Full time

    **Job no**: 500579 **Work type**: Permanent **Location**: South Brisbane **Categories**: Laboratory The Queensland Cord Blood Bank At The Mater (QCBB) is seeking a permanent part-time (0.8 FTE) Recruitment and Collection Officer to join the team based at the Mater Mothers’ Hospital, South Brisbane. **About the role** The Queensland Cord Blood Bank At...

  • Collections Officer

    2 weeks ago


    South Brisbane, Australia Hudson Australia Full time

    **Based in Toowong, this is an 8-week contract position with the possibility for extension or permanency.About the role: Location: Toowong onsite carpark available. Full time 37.5 hours per week Monday to Friday 8:00 AM to 04:00 PM (Potential to work 30 hours part time however the preference is for Full Time).Working Arrangements: 100% in office due to the...

  • Collections Officer

    2 weeks ago


    Clayton South, Victoria, Australia Chandler Macleod Full time

    Location***- Clayton, VictoriaCategory***- Accounting & FinanceSalary- $61500 AUD - $65000 AUD AnnualPosted 02Aug2023Work type Full TimeContact Nimmy De SilvaReference BH Reconcilliation/Collections Officer Employment Type: Full Time, Permanent Location: Clayton Start: ASAPThe Chandler Macleod Shared Services division incorporates, Accounts Payable,...

  • Collections Officer

    2 months ago


    Brisbane, Australia HOBAN Recruitment Full time

    HOBAN Recruitment are currently sourcing an experienced Collections Officer to join on of our clients, who is Government Agency. The Collections Officer is part of the Accounts Receivable Support Centre. Collectively, we are responsible for raising all Agency's invoices, collection of revenue and reconciling the bank statement. - Located in Pullenvale,...

  • Collections Officer

    2 weeks ago


    Brisbane, Queensland, Australia HOBAN Recruitment Full time

    HOBAN Recruitment are currently sourcing an experienced Collections Officer to join on of our clients, who is Government Agency.The Collections Officer is part of the Accounts Receivable Support Centre. Collectively, we are responsible for raising all Agency's invoices, collection of revenue and reconciling the bank statement. Located in Pullenvale, QLD...

  • Collections Officer

    2 months ago


    Brisbane, Australia KBH Solutions Full time

    salary on offer of $34 per hour plus Super - ASAP Start -Contract position with potential permanent placement - West End - Parking Leading national company are seeking Collections/Customer Service officers to manage collections for their business clients. The role is based in the office in West End working with a great team. The roster available is 7am to...

  • Collections Officer

    4 weeks ago


    Brisbane, Australia KBH Solutions Full time

    salary on offer of $34 per hour plus Super - ASAP Start -Contract position with potential permanent placement - West End - Parking Leading national company are seeking Collections/Customer Service officers to manage collections for their business clients. The role is based in the office in West End working with a great team. The roster available is 7am to...

  • Collections Officer

    2 weeks ago


    Brisbane, Australia Empire Careers Full time

    Contact Name : Amie Luong Contact Phone : 07 3231 1211 Location : Brisbane Job Type : Fixed Term/ Temp Job Salary : $35 per hour **Collections Officer** 3 months Temp with a possibility of becoming permanent| Full-time | Start ASAP | Brisbane CBD | - Are you an experienced _ **_Collections Officer_**: - with _ **_exceptional customer service_**: -...

  • Collections Officer

    4 weeks ago


    Brisbane, Australia SB Recruitment Full time

    **Salary**: **Contract Type**: - Full Time - **Location**: - Brisbane - QLD - **Industry**: - Banking & Finance - **Contact Name**: - Sarah Bolster - **Contact Phone**: - 0452 618 025 - **Date Published**: - 15-Nov-2023 - **The Company..** Operating in Queensland for nearly 15 years, this finance institution has been dedicated to improving the welfare...

  • Collections Officer

    2 weeks ago


    Brisbane, Queensland, Australia MAAS Group Full time

    Maas Group are seeking a full-time Collections Officer to join our Shared Services team. The Collections Officer will be primarily responsible for processing customers refunds, reviewing account alterations, resolving client inconsistences and collecting overdue payments. The role requires someone with the ability to balance between maintaining trustful...

  • Collections Officer

    2 weeks ago


    Brisbane, Queensland, Australia KBH Solutions Full time

    salary on offer of $34 per hour plus Super ASAP Start Contract position with potential permanent placement West End ParkingLeading national company are seeking Collections/Customer Service officers to manage collections for their business clients. The role is based in the office in West End working with a great team.The roster available is 7am to 3pm, 8am to...

  • Collections Officer

    3 weeks ago


    Brisbane, Australia Perigon Group Full time

    Initial 3-month contract; potential for permanency - Excellent Work From Home Flexibility - Based Brisbane CBD **The Company** This is a great stepping-stone opportunity for an experienced but ambitious Collections & Trust Officer, to join a large, growing and reputable professional services firm. This will initially be a temporary 3-month contract that...

  • Collections Officer

    4 weeks ago


    Brisbane, Australia KBH Solutions Full time

    Salary $60K plus super plus monthly commissions - Onsite Parking based in Southport - Flexible Working arrangements Our client is seeking a Collections Officer to join their fast-paced environment, good base salary plus monthly commissions. This is a busy collections role that requires a proactive positive attitude and a strong work ethic with an...

  • Collections Officer

    2 weeks ago


    Brisbane, Australia KBH Solutions Full time

    Salary $60K plus super plus good monthly commissions - Young dynamic company and team culture - Flexible work arrangements including a 9-day fn and early Fri finish available Are you ready to take your collections career to the next level, our client is seeking a Legal Recoveries / Collections Officer to join their fast-paced finance environment. This is a...

  • Collections Officer

    2 weeks ago


    Brisbane, Australia SB Recruitment Full time

    **Salary**: **Contract Type**: - Full Time - **Location**: - Brisbane - QLD - **Industry**: - Banking & Finance - **Contact Name**: - Lucy Miller - **Contact Phone**: **Date Published**: - 27-Feb-2024 - **Company Profile**: Are you passionate about making a difference in people's financial lives? This Queensland-based financial institution has been...