Member Services Officer

2 weeks ago

Cooks Hill, Australia Genesis Full time
Great career paths and development with an entrepreneurial organisation

  • Opportunity to make a real difference to our community
  • Free gym membership
  • Potential to earn commission for your results
This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

About Genesis Fitness


With 24 hour access, 7 days a week, our national network of health clubs spans across Australia at 44 locations (and growing) Featuring every aspect of exercise from weights to cardio, swimming or dance, boxing to cycling, Yoga and Pilates.

We are passionate about creating a fitness community that is inclusive, encouraging and empowering of everyone

The Role


Our
Customer Service team** are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.

The primary responsibility of our Customer Service team is to deliver first class services to our customers ensuring it's in line our Mission, Vision and Values.


Key areas of responsibility include:

  • Provide excellent customer service to all customers, both in person and over the telephone
  • Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
  • Promote the centres services and programs to customers and accept customer bookings and enrolments
  • Develop and maintain good working relations with customers
  • Promote and exercise good public relations at all times
  • Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes:

  • Positive, friendly, helpful and energetic work style
  • Computer literacy, familiarity with software packages and point of sale systems
  • Experience in the leisure industry is desirable.
  • Current First Aid Certificate (Workplace Level 2).
  • Current CPR Certificate.
  • Police Check upon onboarding
  • Working with Children Check or equivalent

If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health training environment, we want to hear from you**We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Member Services Officer

    2 weeks ago

    Cooks Hill, Australia Genesis Full time

    Great career paths and development with an entrepreneurial organisation Opportunity to make a real difference to our community Free gym membership Potential to earn commission for your resultsThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressionsAbout Genesis...

  • Member Services Officers

    2 weeks ago

    Cooks Hill, Australia Genesis Full time

    Great career paths and development with an entrepreneurial organisation Opportunity to make a real difference to our community Free gym membership Potential to earn commission for your resultsThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressionsAbout Genesis...

  • Member Services Officers FULL TIME

    2 weeks ago

    Cooks Hill, Australia Belgravia Leisure Full time

    The Role Our Member Services Officers are the heart of our business providing important services such as Sales, Reception and Merchandising to our members, casual users and potential new members in accordance with our established operational routines and procedures. The role involves prospecting, touring, closing and getting referrals for future sales....

  • Member Services Officers FULL TIME

    1 month ago

    Cooks Hill, Australia Belgravia Leisure Full time

    The Role Our Member Services Officers are the heart of our business providing important services such as Sales, Reception and Merchandising to our members, casual users and potential new members in accordance with our established operational routines and procedures. The role involves prospecting, touring, closing and getting referrals for future...

  • Member Services Officer

    4 weeks ago

    Cooks Hill, Australia Genesis Full time

    Great career paths and development with an entrepreneurial organisation - Opportunity to make a real difference to our community - Free gym membership - Potential to earn commission for your results This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions **About...

  • Member Services Officers Full Time

    2 weeks ago

    Cooks Hill, Australia Genesis Full time

    Great career paths and development with an entrepreneurial organisation - Opportunity to make a real difference to our community - Free gym membership - Potential to earn commission for your results - ** Full time opportunity, predominately Monday - Friday, **with the occasional Saturday. This is a great opportunity for passionate and friendly people who...

  • Member Services Officer

    4 weeks ago

    Cooks Hill, Australia Genesis Full time

    Great career paths and development with an entrepreneurial organisation - Opportunity to make a real difference to our community - Free gym membership - Potential to earn commission for your results This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions **About...

  • Member Services Officers FULL TIME

    2 weeks ago

    Cooks Hill, Australia Genesis Full time

    Great career paths and development with an entrepreneurial organisationOpportunity to make a real difference to our communityFree gym membershipPotential to earn commission for your resultsFull time opportunity, predominately Monday - Friday, with the occasional Saturday. This is a great opportunity for passionate and friendly people who enjoy delighting our...

  • Member Services Officer

    4 weeks ago

    Cooks Hill, Australia Genesis Full time

    Great career paths and development with an entrepreneurial organisation - Opportunity to make a real difference to our community - Free gym membership - Potential to earn commission for your results This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions **About...

  • Customer Service Officer

    3 weeks ago

    Cooks Hill, Australia Genesis Full time

    Great career paths and development with an entrepreneurial organization - Free facility access - Opportunity to make a real difference to our community - Role includes opening the facility + weekend hours, excellent opportunity for those seeking flexible hours This is a great opportunity for passionate and friendly people who enjoy delighting our members...

  • Customer Service Officer

    2 weeks ago

    Cooks Hill, Australia Belgravia Leisure Full time

    The Role Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first class...

  • Customer Service Officer

    7 days ago

    Cooks Hill, Australia Genesis Full time

    **NSW, Genesis Fitness Clubs - Cooks Hill 2300** - Great career paths and development with an entrepreneurial organization - Free facility access - Opportunity to make a real difference to our community - Role includes opening the facility + weekend hours, excellent opportunity for those seeking flexible hours This is a great opportunity for passionate and...

  • Customer Service Officer

    2 months ago

    Cooks Hill, Australia Belgravia Leisure Full time

    The Role Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first...

  • Customer Service Officer

    3 weeks ago

    Cooks Hill, Australia Belgravia Leisure Full time

    The Role Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first...

  • Customer Service Officer

    2 weeks ago

    Cooks Hill, Australia Genesis Full time

    Great career paths and development with an entrepreneurial organization Free facility access Opportunity to make a real difference to our community Role includes opening the facility + weekend hours, excellent opportunity for those seeking flexible hoursThis is a great opportunity for passionate and friendly people who enjoy delighting our members and...

  • Customer Service Officer

    1 month ago

    Cooks Hill, Australia Genesis Full time

    NSW, Genesis Fitness Clubs - Cooks Hill 2300NSW, Genesis Fitness Clubs - Cooks Hill 2300Great career paths and development with an entrepreneurial organizationFree facility access Opportunity to make a real difference to our community Role includes opening the facility + weekend hours, excellent opportunity for those seeking flexible hours This is a...

  • Customer Service Officer

    2 weeks ago

    Cooks Hill, Australia Genesis Full time

    NSW, Genesis Fitness Clubs - Cooks Hill 2300NSW, Genesis Fitness Clubs - Cooks Hill 2300Great career paths and development with an entrepreneurial organizationFree facility access Opportunity to make a real difference to our community Role includes opening the facility + weekend hours, excellent opportunity for those seeking flexible hours This is a great...

  • Customer Service Officer

    1 month ago

    Cooks Hill, Australia Genesis Full time

    NSW, Genesis Fitness Clubs - Cooks Hill 2300Great career paths and development with an entrepreneurial organizationFree facility access Opportunity to make a real difference to our community Role includes opening the facility + weekend hours, excellent opportunity for those seeking flexible hours This is a great opportunity for passionate and...

  • Member Services Officers Permanent and Fixed Term

    7 days ago

    Rooty Hill, Australia Teachers Mutual Bank Full time

    Utilise your customer service experience to start a career in Banking and fin. - Rooty Hill location | On the train line or street parking. - Industry leading entitlements linked to roles EBA, Including monthly RDO. We currently have a Permanent and 12 month FTC role available. This role is to work in our Rooty Hill location. Our site is on the train line...

  • Member Services Officers Permanent and Fixed Term

    2 weeks ago

    Rooty Hill, New South Wales, Australia Teachers Mutual Bank Full time

    Utilise your customer service experience to start a career in Banking and fin. Rooty Hill location | On the train line or street parking. Industry leading entitlements linked to roles EBA, Including monthly RDO.We currently have a Permanent and 12 month FTC role available. This role is to work in our Rooty Hill location. Our site is on the train line however...