Solutions Delivery Specialist

2 weeks ago

Melbourne, Victoria, Australia Itron, Inc. Full time

Itron enables utilities and cities to deliver critical infrastructure services safely, securely, and reliably in more than one hundred countries. Our portfolio of smart networks, software, services, meters, and sensors helps customers better manage electricity, gas, and water resources for the people they serve. By collaborating with customers to ensure success, Itron helps improve the quality of life, ensure safety, and promote well-being globally. Itron is dedicated to creating a more resourceful world.

Duties & Responsibilities:

  • Create and submit Professional Services cost models directly for quotes to Itron customers, including responses to Requests for Information (RFIs) and Requests for Proposals (RFPs).
  • Collaborate with a Pursuit Team consisting of Sales, Product Management, Services, Legal, external vendors, and other departments.
  • Create cost models for services and training, detailing price, cost, and gross margin, engaging with multiple teams daily to understand opportunities and responses.
  • Incorporate tools like Salesforce/Conga pricing system, Excel templates, and customer-specific pricing templates.
  • Maintain understanding of current Itron Solutions to interpret comprehensive quotation requests accurately.
  • Apply financial parameters and terms to commercial deal models.
  • Attend and organize team meetings, document activities, and report on action items.
  • Lead services pricing response to complex RFPs, facilitating workstreams as needed.
  • Adapt, refine, and develop templates and frameworks for improved efficiency.
  • Contribute to process improvement initiatives.
  • Lead and coordinate costing, scoping, and response preparation for solution proposals.

Preferred Skills & Experience:

  • General business background with good technical understanding.
  • BA/B.Eng/B.Bus or equivalent degree, or 4+ years of experience in sales or bid management, preferably in Utility, Energy, Technology, or Federal/Defense sectors.
  • Analytical skills for pricing/costing tools assessment and improvement.
  • Strong written and verbal communication, presentation skills, and proficiency in creating professional materials.
  • Effective in cross-functional teams, participating in discussions, commitments, and maintaining professional relationships.
  • Experience with Microsoft Office Suite, with emphasis on Excel, Word, SharePoint, PowerPoint, and Salesforce/CONGA.

Travel: 1-10%

Itron is committed to creating an inclusive and diverse workforce. If excited about the role, apply even if experiences don't perfectly align. You might be the perfect fit.

The starting salary will be based on factors like skills and experience.

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