Debt Recovery Lead

2 weeks ago

Perth, Western Australia Capricorn Full time

A great place to work


When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.

We are purpose-led and are committed to empowering our community to thrive.

Our community includes our employees, and we know what is important to them, because we asked And here's our commitments to you:

-
Provide a diverse and inclusive workplace - because we know how important it is for everyone to be treated fairly and with respect.
-
Give you flexibility - it's important to recognise we are all unique and need to create work life balance.
-
Offer paid parental leave - that supports both parent's leave and their transition back to work.
-
Create a fun environment - our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
-
Work perks - that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

The role and what we are looking for


The Debt Recovery Lead role is primarily responsible for the late-stage collections section of the debtors ledger containing debts of approximately $2.5M and written off ledger of approximately $3.8M.

The purpose of this position is to maximise recovery rates against existing doubtful and written off debts by utilising and measuring effectiveness of a suite of debt recovery tools, strategies and external agencies.

Enter into negotiations and decision making in relation to settlement offers, payment arrangements, and resolving or escalating any issues that arise associated with the debt collection and legal process function, particularly those that are related to default listing, deceased or bankrupt and liquidated estates/companies.


Key responsibilities of the role include:

  • Lead the development and implementation for late stage collection recovery strategies by utilizing appropriate resources and measuring success.
  • Liaise with external legal representatives and debt collection agents to issue instructions on caveats, legal action, track progress of recovery, provide additional information and respond to queries.
  • Develop and maintain a forecast of recoveries for late stage delinquency and write offs.
  • Responsible for identifying and dealing with discrepancies through to resolution.
  • Drive reporting of relevant metrics and trends in late stage collections.
  • Develop and implement improvement to work practices and procedures.
  • Analyse legal costs, debtors assets & liabilities to assess prospect of recoverability vs loss in order to maintain appropriate financial ratios and commercial outcomes.
  • Responsibility for managing the Caveat Register with authority to lodge and withdraw.
  • Attendance at court and pretrial conferences representing CSL in an official capacity.
  • Manage the collation of discovery documents required for court hearings to include signatory authority for affidavits and Petitions.
  • Responsible for risk assessment and setting conditions on reactivated legal accounts.
  • Ensure that appropriate action is taken in situations of member bankruptcy or liquidation, coordinate document collation to be provided to, and liaison with, liquidators or trustees of bankruptcy.
  • Sound communication skills both written and verbal.
  • Intermediate skill in the use of MS Office Software Suite.
  • In depth knowledge of debt recovery processes within both commercial and consumer credit.
  • Knowledge of bankruptcy/liquidation/court procedures/legal system and related matters.
  • Ability to meet business demands, deadlines, and timeframes as they arise.
  • Understand impact and consequences of the risk assessment outcome.
  • Attention to detail.
  • Minimum 5 years' experience in a similar role or administrative role within a professional environment is desirable.

Who are we?


Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses.

We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more.

Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.

**The next steps

  • Debt Recovery Officer

    2 weeks ago

    Perth, Western Australia Capricorn Full time

    Who are we?Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards...

  • Debt Recovery Officer

    2 weeks ago

    Perth, Western Australia Capricorn Full time

    Who are we? Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards...

  • Psychosocial Recovery Coach

    2 weeks ago

    Perth, Western Australia Recovery Plus Support Full time

    _Are you a passionate and dedicated individual looking to make a difference in the lives of individuals living with psychosocial disabilities?_Whether you have experience as a Psychosocial Recovery Coach or are eager to start your career in this rewarding field, take the next step in your career journey and be part of our mission, to empower individuals...

  • Peer Recovery Worker

    2 weeks ago

    Perth, Western Australia Ruah Full time

    Positively impact the lives of women and children escaping family and domestic violence Brand new roles in an innovative service Join a passionate team at a stateoftheart purposebuilt facilityPeer Recovery WorkersRuah is proud to be developing the Karlup Service, a holistic, wraparound recovery-based model aimed at supporting women and children to heal from...

  • Backup and Disaster Recovery Design Consultant

    2 weeks ago

    Perth, Western Australia Professional Search Group Full time

    Role Overview:We are seeking a highly skilled and experienced Backup and Disaster Recovery Design Consultant to help our client enhance their data protection and recovery capabilities. This role is pivotal in ensuring that their data is securely backed up and can be rapidly recovered in the event of a disaster. The ideal candidate will possess a deep...

  • Psychosocial Recovery Coach

    2 weeks ago

    Perth, Western Australia St Jude's Disability Services Full time

    Title:Psychosocial Recovery Coach**: Date: 14 Feb 2024 Location: Perth Metro Business Unit: St Jude's Disability ServicesSt Jude's has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Australia since 1982. In recent times, our organisation has been experiencing substantial growth as a direct...

  • Accounts Receivable/Collections

    2 weeks ago

    Perth, Western Australia DFP Recruitment Services Full time

    Our client is seeking an experienced Finance Officer for a 6-month temporary contract in their Perth CBD office. Start: ASAPRate: $50.74 per hour plus SuperHours: Full-time – 38 hours per weekDuration: Until 31 October 2024Location: Perth CBDType: Temporary casual contract (no leave entitlements – casual loading included in rate)Role summaryUndertakes...

  • Collections Officer

    2 weeks ago

    Perth, Western Australia Silver Chef Full time

    Introduction:About UsBe part of a rapidly expanding global finance company that approaches things uniquely.Our finance product range consists of a blend of established and innovative solutions designed to assist hospitality ventures in launching and expanding.We are genuinely dedicated to helping our clients reach their aspirations, with over $2 billion...

  • Paralegal (Mortgage Recovery)

    2 weeks ago

    Perth, Western Australia Lavan Full time

    About the RoleWe are seeking a permanent, full-time Paralegal to join our busy mortgage recovery team, situated within and as an important part of our Restructuring & Insolvency team.You will work for leading WA clients and be responsible for the end-to-end process for retail and business lending recoveries, from letters of demand, to court proceedings to...

  • Recovery Support Worker

    2 weeks ago

    East Perth, Western Australia Richmond Wellbeing Full time

    About the Role As a Recovery Support Worker, you will play a vital role in providing practical and emotional support to individuals on their journey of personal recovery. Working within a person-centered framework, you will collaborate with a team to create an environment conducive to self-determination, choice, and holistic wellbeing. Your duties will...

  • Finance Officer

    2 weeks ago

    Perth, Western Australia DFP Recruitment Full time

    Our client is seeking an experienced Finance Officer for a 6-month temporary contractin their Perth CBD office. Start:ASAPRate: $50.74 per hour plus SuperHours: Full-time – 38 hours per weekDuration: Until 31 October 2024Location: Perth CBDType: Temporary casual contract (no leave entitlements – casual loading included in rate)Role summaryUndertakes the...

  • Recovery Partner Community

    2 weeks ago

    Perth, Western Australia Southern Cross Care (WA) Inc Full time

    Access our salary packaging of up to $18,550 per year and pay less tax Come and help our clients feel safe Looking to make a difference in someone's life?_ Working in Mental Health is more than a job. That is what we love at Southern Cross Care (WA) and that's why you will enjoy working with us_About the RoleYou will be working as part of our Community...

  • Litigation Lawyer

    2 weeks ago

    Perth, Western Australia Suncorp Full time

    Join a Winning Team at SuncorpExciting opportunity for a solicitor who craves the thrill of litigation while enjoying the perks of working in-house for a leading ASX listed company.Multiple new positions open in our motor vehicle litigation team at Suncorp.Handle a diverse range of matters as a key member of our dynamic in-house litigation team.Provide...

  • Ndis Mental Health Recovery Coach

    2 weeks ago

    Perth, Western Australia Avenues Australia Full time

    About usAvenues Australia is a leading disability services provider providing quality support for NDIS Participants. We act as our client's primary NDIS Service Provider, helping them activate and connect to the right services so they can achieve their identified goals.Our services include:- Support Coordination:- Psychosocial Recovery Coaching:- Plan...

  • Credit Officer 12/06/2024 Moorebank NSW, Australia

    2 weeks ago

    Perth, Western Australia Toyota Material Handling Australia Full time

    Strong Financially Stable CompanyFriendly Team EnviromentMoorebank LocationAbout the RoleThe Credit Officer is responsible for effectively collecting monies due from retail customers to ensure the reduction of a number of outstanding accounts an aged debts. This role reports directly to the Credit Manager and will be required to provide exceptional customer...

  • Education and Resource Recovery Coordinator

    2 weeks ago

    Perth, Western Australia Cleanaway Full time

    Education and Resource Recovery Coordinator About Us Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high-growth, ASX-listed organisation with over 7500 employees, our goal is...

  • Lawyer - Recoveries

    2 weeks ago

    Perth, Western Australia Hall & Wilcox Lawyers Full time

    Hybridworking; WFH and from modern, open plan offices.Weprovide WFH IT equipment plus reimbursement of up to $500 foradditional equipment Learningand career development programs for all roles andlevels Flexibleleave options and up to 26 weeks paid parentalleave Freedaily breakfast, office drinks and social events Genuinecommitment to diversity and inclusion...

  • Collections Officer

    2 weeks ago

    Perth, Western Australia Silver Chef Full time

    Introduction: About Us Be part of a fast-growing, highly successful global finance business that does things differently.Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow.We are genuinely committed to helping our customers achieve their dreams, and we've already invested more than...

  • Credit Officer 12/06/2024 Moorebank Nsw, Australia

    2 weeks ago

    Perth, Western Australia Toyota Material Handling Australia Full time

    Strong Financially Stable CompanyFriendly Team EnviromentMoorebank LocationAbout the RoleThe Credit Officer is responsible for effectively collecting monies due from retail customers to ensure the reduction of a number of outstanding accounts an aged debts.This role reports directly to the Credit Manager and will be required to provide exceptional customer...

  • Lawyer - Recoveries

    2 weeks ago

    Perth, Western Australia Hall & Wilcox Lawyers Full time

    Hybridworking; WFH and from modern, open plan offices. Weprovide WFH IT equipment plus reimbursement of up to $500 foradditional equipment Learningand career development programs for all roles andlevels Flexibleleave options and up to 26 weeks paid parentalleave Freedaily breakfast, office drinks and social events Genuinecommitment to diversity and...