Air Conditioning, Heating

1 week ago

Acacia Ridge, Queensland, Australia Peakine Pty Ltd Full time
Our client
SIGANTO AIR SERVICE & SOLUTIONS PTY LTD is looking for HVAC Technicians,

Key Areas of Responsibility

  • Ensure jobs are performed to a high standard; checklists are completed correctly and jobs are closed out in a timely manner
  • Prepare accurate service reports, providing a detailed breakdown of work performed
  • Establish and maintain relationships with customers whom manage sites you work at
  • Organise any customer required permits, SWMS', work plans and approvals etc. (in conjunction with Safety)
  • Maintain existing service contracts with the ability to source new business development
  • Liaise with facility managers when on site
  • Identify repair work and prepare repair/ replacement work quotes
  • Follow up with customer to convert repair work quotations
  • Provide expert advice to technicians and customers
  • Generate accurate PO's and be accountable for their collection
  • Source parts and equipment efficiently
  • Assist with HVAC installs when required
  • Liaise with the customer as necessary
  • Ensure a safe working environment is established and maintained for all employees
  • Mentor Apprentices and Young Technicians
  • Ensure training and development of fellow technicians (in conjunction with Management)
  • Maintain individual regulatory requirements, i.e. licencing, test and tag, device calibration etc
  • Review and update site asset lists as required C:\Users\Matt\Siganto Air\SASS Team Site - SASS Team Documents\08 Finance & HR\02 Payroll & HR\HR\02. Position Descriptions\FY 15-16\Senior Tech Page 2 of 3 Key Success Factors (Key Metrics / KPIs / Deliverables)
  • Perform maintenance within the allocated time allowance
  • Generate quotes, with the emphasis of finding repairs during routine maintenance
  • Provide first contact resolution with no call backs for poor workmanship or mis-diagnosis
  • Achieve a minimum of 25% margin on quoted works for sites not covered by contractual rates
  • Have an external focus and knowledge of the industry with the intention of identifying new maintenance opportunities
  • Provide technical advice to other team members when requested Qualifications/ Experience/ Knowledge Job Specifications
  • Ability to communicate effectively at all levels of the business; technicians, customers, suppliers, management
  • Ability to lead, influence and engage with team members and create positive working culture
  • Advanced time management and multi-tasking skills, initiative to prioritise
  • Attention to detail and problem solving skills
  • Commercial acumen and intermediate financial knowledge
  • Self-driven, motivated, logical thinker
  • Basic Microsoft Word, Excel and Outlook skills Education / Qualifications
  • Completed Cert III in Air-conditioning and Refrigeration
  • Current Restricted or Open Electrical Licence
  • Current Refrigerant Handling Licence
  • Construction Blue/ White Card
  • Current CPR/LVR Certification
  • Current manual drivers licence Experience
  • Minimum 5 years' experience as a qualified Tradesman

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