Employee Development Coordinator

2 weeks ago

Melbourne, Victoria, Australia RACV Full time

Employee Development Coordinator

  • Melbourne, Victoria | RACV Noble Park Office
  • Opportunity to add true value everyday
  • Make a difference everyday


This is your opportunity to help shape the future of RACV's Employee Development and Engagement for our contact centre and retail teams.

Kickstart your career within a renowned organisation with a reputation in helping our community.

We are now looking for a talented Employee Development Coordinator who will focus on providing employees opportunities to continually update their skillsets and establish a fulfilling career pathway at RACV.


What will you be doing:


This is a permanent full-time role located in Noble Park; however you will need to have the ability to travel to other locations as required.

This role will play a crucial part in developing our employees and add true value to our team.

As an Employee Development Coordinator, you will:

  • Coordinate and support innovative and engaging learning and development solutions
  • Establish an ongoing program of courses, modules, and tools necessary to foster and promote employee development and career pathways
  • Help identify key core competencies required for leaders and employees which ensure the right practices, processes and behaviours are embedded through the learning and ongoing coaching processes
  • Promote learning activities and assessments to monitor and enhance the capabilities and performance of all leaders and employees

What we're looking for:

Our values are designed to shape and reinforce our desired ways of working. Therefore, we are looking for a talented individual who is driven by providing employee engagement and development.

The successful applicant will possess the following:

  • Demonstrates experience in implementing learning, development plans, programs, and activities
  • Relevant Bachelor's Degree (preferable) or TAFE Certificate in Learning and Development or a related discipline; and/or qualifications in Training, Communication, Human Resources Management or Business process improvement methodologies (desirable)
  • Demonstrated experience in stakeholder engagement, negotiating, conflict resolution and building strong and effective working relationships
  • Strong interpersonal and organisational skills, and selfdriven, with a natural ability to deliver outcomes within specified timeframes
  • Curious nature, and willing to pick up the applicable legislation obligations, including acts, codes, and regulations relevant to the role
Previous experience in a similar role within a customer service environment is highly regarded.

What we provide:


We offer a hybrid working model in which you can work from the comfort of your own home and our Noble Park office.

There will be times where you will travel for work.

Our Noble Park office includes:

  • Free Parking
  • Employee access to our gym
  • Onsite Cafe & Barista Made Coffee


We offer a great salary with attractive benefits including leadership and career development opportunities, free roadside assistance, discounts on your insurance products and much more.

RACV cares about you and our community.

Our Workplace Giving program provides you the choice of how you give to the causes you care about, in ways that work for you including volunteering, donation and fundraising.


Application process:

Submit your Cover letter & Resume.

  • Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment._
  • How to apply:
  • If you have
    NOT registered with our Online Application System, you can begin your Application

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