Patient Accounts Administrator

2 weeks ago

Sydney, New South Wales, Australia Ramsay Health Care Full time

Billing Clerk - Patient Accounts Administrator
-
Permanent full-time or part-time positions:


  • Our hospitals "open door" policy means you always have access to your manager:
-
Learn and grow with us, we offer support for professional development:


  • Flexible work/life balance and industry discounts**:
-
Based in Port Macquarie

The Role


The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across New South Wales.


Key accountabilities of the role include:

  • Liaising with Health Funds and Customers
  • Handling account queries
  • Following up on unpaid accounts (debt collection)
  • Maintaining the Aged Trial Balance to required KPIs
  • Generation and submission of accounts to patients, health funds and third party payers
  • Interpreting health fund contracts

About You


This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and to someone who can manage their workload to meet key deadlines.

Additionally, you should possess a strong customer focus and demonstrate excellent communication skills, with the ability to collaborate well with stakeholders at various levels of the organisation.


Essential Skills and Experience

  • Proven ability to work effectively in a team environment and independently as required
  • Strong work ethics and reliable worker
  • Ability to complete tasks within designated timeframes and meet KPI targets
  • Exceptional organisational skills with the ability to work under pressure
  • Intermediate Computer literacy in Microsoft Excel

Desirable Skills and Experience

  • Accounts Receivable knowledge
  • Experience in hospital mainframe systems
  • Relevant health services experience
  • Knowledge of Health fund contracts and accounting processes
  • Basic knowledge of accounting principles
  • Certificate in Medical Terminology

The Organisation


Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people.

We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of '
_People Caring for People'_ since 1964.


We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.


What's in it for you?

Professional Advancement:
Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts:

Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.


Health and Wellbeing:

Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.


Leisure/Social/Financial:

Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

-
_Please note__ casual employees may not be eligible for all benefits._

Requirements:

- _Must provide a _
National Police check conducted within the previous 12 months

  • According to the role, Ramsay may require a
    Working-WithChildren check and
    proof of immunisation against infectious diseases, which may include Covid19.

To Apply
For enquiries, please contact Linda Germon, State Patients Accounts Manager

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